Registration and networking breakfast
Welcome address
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Emma West
Managing director, global events business
The EconomistXEmma West
Managing director, global events business
The EconomistOctober 17th 2023-
08.50am -09.00amWelcome address
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Panel Discussion Part 1: Virtual cards
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Angelo Impoco
Head of air services, strategic partnerships and the Aviation Center of Excellence, Norwegian Cruise Line Holdings
XAngelo Impoco
Head of air services, strategic partnerships and the Aviation Center of Excellence, Norwegian Cruise Line Holdings
October 17th 2023-
09.40am -10.20amPanel Discussion Part 1: Virtual cards
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01.30pm -02.00pmCorporate Travel: Gearing for post-pandemic resumption growth
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Sebastien Delasnerie
Executive vice president, commercial card
Mastercard
XSebastien Delasnerie
Executive vice president, commercial card
Mastercard
Sébastien Delasnerie, a senior executive in the B2B payment arena, is the global head of corporate card programs at Mastercard. He is responsible for developing, expanding and executing the B2B Corporate Card commercialization strategy for Mastercard. Leveraging 24 years of banking experience, Sébastien has consistently applied a client-centric strategic vision to articulate and deliver high impact revenue and profitability objectives. He holds a record of shaping and executing multiple high growth strategies and successfully leading cross-functional teams through transformational initiatives. Previously, Sébastien led the North America Commercial Cards business at Citi.
October 17th 2023-
09.40am -10.20amPanel Discussion Part 1: Virtual cards
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Irfan Kamdar
Global online commerce head, senior vice president, Citi
XIrfan Kamdar
Global online commerce head, senior vice president, Citi
October 17th 2023-
09.40am -10.20amPanel Discussion Part 1: Virtual cards
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Orna Albus
Chief product officer, Extend
XOrna Albus
Chief product officer, Extend
October 17th 2023-
09.40am -10.20amPanel Discussion Part 1: Virtual cards
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Networking break and coffee tables - sponsored by Inlogik
Panel Discussion part 2: Virtual cards
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Edward Galvin
VP, head of B2B commercial sales, Visa Business Solutions North America
XEdward Galvin
VP, head of B2B commercial sales, Visa Business Solutions North America
Edward Galvin is a responsible for NA Large & Middle Market Commercial Payments Sales at Visa. This role involves working consultatively with card issuing partners to grow commercial card portfolios and to ensure the optimal deployment of Visa solutions to support both the card issuer and end corporate needs.
In prior roles at Visa, Edward has been responsible for US Large Market product setting the strategy and executing on commercial product initiatives to grow the large market segment. He has also managed the Engagement and Expansion team for Visa Business Solutions in Europe. Edward initiated his career working as a Management Consultant for Deloitte in London, UK. Prior to joining Visa, Edward held a Sales Consulting position with First Data.
Edward graduated with a Bachelor of Commerce and a Masters of Science degrees (Accounting, Finance & Information) from University College Cork, Ireland. Edward is an avid marathoner and runs an annual 26.2!
October 17th 2023-
10.50am -11.30amPanel Discussion part 2: Virtual cards
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Janet Guthrie
Head of global travel, product commercialization and Latin America local issuing, Bank of America
XJanet Guthrie
Head of global travel, product commercialization and Latin America local issuing, Bank of America
JANET GUTHRIE heads up the Card and Comprehensive Payables team’s travel product strategy and local issuing partnerships in Latin America. She also leads efforts to launch and commercialize new card solutions to our corporate clients globally. Her focus is transforming the way clients and cardholders transact virtually and out in the world.
Janet leads a team of product professionals dedicated to providing innovation and market leadership to the dynamic commercial card environment. This team drives initiatives to help our clients optimize their travel spending while enjoying an experience tailored to today’s environment. The team is transforming the way people transact virtually and out in the “real” world.
Janet has devoted her career to the payments industry; connecting the realms of fintechs and financial institutions is a specialty. Imagining the role card payments play in environmental sustainability is what motivates her every day.
Prior to joining Bank of America, Janet managed prepaid products, directed business development and strategy, led a global account management team and launched online banking and bill payment systems for industry leaders (Mastercard, Visa, WageWorks, Brodia). She began her career at VeriFone, a maker of merchant credit card terminals still in use today.
She currently resides in San Francisco where she heads up LEAD for Women, one of Bank of America’s employee network groups. She is also a board committee member of ECS, the largest provider of essential services to people experiencing homelessness in San Francisco. In every season, she can be found in the mountains, hiking, skiing, or kayaking while she concocts the plot of the novel she will complete someday.
October 17th 2023-
10.50am -11.30amPanel Discussion part 2: Virtual cards
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Andrew Unwin
Product manager, Dataflexnet Limited
XAndrew Unwin
Product manager, Dataflexnet Limited
October 17th 2023-
10.50am -11.30amPanel Discussion part 2: Virtual cards
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Panel discussion: Step-change advancement in supplier/merchant enablement
Given the well-known obstacles for suppliers, what needs to be done to dramatically improve the experience of making and accepting payments and advancing buyer-supplier commercial card program relationships? Is embedded finance, as a next chapter in merchant acquirers’ focus on integrated software vendor (ISV) strategies, an answer? How will interoperability among proprietary supplier directories emerge?
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Srini Chandrasekharan
VP, commercial acceptance solutions, Mastercard
XSrini Chandrasekharan
VP, commercial acceptance solutions, Mastercard
October 17th 2023 -
Paul Krumholz
US head of product management, NA commercial cards, HSBC
XPaul Krumholz
US head of product management, NA commercial cards, HSBC
Paul Krumholz is the HSBC US Head of Product Management, NA Commercial Cards. Prior to joining HSBC in 2019, Paul held similar roles for Citi starting in 2012. As well as a background in B2B products such as Purchasing Card and Virtual Card, he has expertise in supplier enablement/supplier enrollment for B2B Card programs. Prior to Citi, Paul had a career as an officer in the United States Navy.
October 17th 2023 -
Dean Nolan
Managing director commercial payments, Strategic Resource Management Inc.
XDean Nolan
Managing director commercial payments, Strategic Resource Management Inc.
Dean Nolan is Managing Director, Commercial Payments at SRM (Strategic Resource Management), an independent advisory firm serving financial institutions through strategic consulting, vendor sourcing, and vendor contract optimization.
Dean brings 25+ years of experience in payments and financial services, having held leadership positions in payments strategy, innovation, product management, and product sales at Fifth Third Bank, Bank of America, Wells Fargo, First Data, and MasterCard. He is a frequent speaker on Instant Payments and Fintech and API workgroup chair at the US Faster Payments Council.October 17th 2023 -
Karen Mays
Manager, National Accounts,
Yojna
XKaren Mays
Manager, National Accounts,
Yojna
Karen Mays is the Manager of National Accounts at Yojna and has served in this capacity for the last 20 years. Yojna is a fintech developer of treasury management and commercial card business process automation. Yojna’s customers include three of the top four largest banks in the U.S. and several regional commercial banks.
Prior to joining Yojna, Karen was a Project Manager/Internet Consultant/Senior Sales Specialist for IBM within the Financial Services Industry. Karen is an experienced Information Technology Professional with cross-industry experience and excellent skills for short-term and strategic planning, contracts, projects, operations and financial management and sales engineering. Karen has a Bachelor of Science Degree from Indiana University’s Kelley School of Business.
October 17th 2023
Lunch and networking
Presentation: Commercial strategies for navigating the world of Fintechs: Build, buy, or partner
This session will look at ways to engage Fintechs based on your company’s risk profile and resources, and the state of capital markets.
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Albert Bodine
Director of commercial and enterprise payments, Javelin Strategy and Research
XAlbert Bodine
Director of commercial and enterprise payments, Javelin Strategy and Research
October 17th 2023
Breakout rooms-this agenda now divides into 2 streams
Breakout rooms are specifically created to foster a close-knit setting where industry professionals who possess the necessary qualifications and relevance can engage in conversations about specific challenges pertaining to their field and collaboratively explore potential solutions.
Panel Discussion: End User/Corporate Discussion on commercial payment systems transformation, experience and frictions through process digitisation
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Geisa Balla
Head of product, Customers Bank
XGeisa Balla
Head of product, Customers Bank
Geisa Balla has over 10 years of experience in the financial services industry and is currently Head of Product at Customers Bank, leading the bank’s product management team for digital banking, cash management, digital onboarding, payments, open finance, credit cards and fintech partnerships. Prior to Customers Bank, she was a Sr. Product Manager at American Express for the commercial Membership Rewards program, leading the product refresh and innovation. She also held roles in marketing at American Express across the small business and commercial segments. She holds a BA in International Studies from Michigan State University, and a JD from New York Law School.
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Greg Corkett
Chief financial officer, Glenwood Mason Supply Co
XGreg Corkett
Chief financial officer, Glenwood Mason Supply Co
Networking break, coffee tables and personalised drop-in clinics on: D&I and Talent
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Amy Horack
Director, messaging and solution adoption for global card and intelligence payables, Bank of America
XAmy Horack
Director, messaging and solution adoption for global card and intelligence payables, Bank of America
Amy Horack is a Director at Bank of America within the Global Transaction Services organization. She works with the Global Card & Intelligent Payables team to develop informative and inspiring messaging for internal and external stakeholders and drive solution adoption with clients. In her role, Amy collaborates with partners in all areas of the bank to create marketing, servicing, and internal communications through a variety of channels with the goal of global consistency and user clarity. Through multiple channels and internal promotion, Amy has driven app adoption, solution revenue and internal engagement. Her primary goal is to translate the deep, technical knowledge of the product team into the language of users with a focus on their desires. Amy does this through pulling from the diverse experiences she has gathered in her non-linear career. Who says that an event planner with a degree in Nutrition and Dietetics cannot be a banker?
October 17th 2023-
03.05pm -03.35pmNetworking break, coffee tables and personalised drop-in clinics on: D&I and Talent
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Panel Discussion: Embracing sustainability and ESG
This session will examine the critical intersection of sustainability, environmental, social, and governance (ESG) metrics practices within the payments industry. As companies and financial institutions face increasing demands to report on ESG and sustainability measures, the payments ecosystem is also adopting ESG Key Performance Indicators (KPIs) to drive responsible operations. Sustainability is now an integral part of supply chain agreements, and ESG scoring plays a vital role in supplier selection. In this session, we delve into the implementation and transformative effects of ESG practices within the payments ecosystem, highlighting the numerous benefits these positive policies bring to all stakeholders involved. We will explore how we make the payments industry more sustainable and how responsible approaches can shape the future of the payments industry.
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Chris Holmes
Senior vice president, KAE Consulting
XChris Holmes
Senior vice president, KAE Consulting
Chris is a Senior vice president at KAE, a boutique strategic advisory firm. Chris joined KAE in 2007 and during this time, he has managed multiple high profile global projects across the payments space (focusing on various issuing and acquiring topics across both the commercial and consumer payments sectors), banking, FinTech, AltFi and telco industries. He also heads KAE’s FinTech practice.
October 17th 2023-
04.10pm -04.45pmPanel Discussion: Embracing sustainability and ESG
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Lydie Charpin
VP, corporate travel and spend management products, Mastercard
XLydie Charpin
VP, corporate travel and spend management products, Mastercard
Lydie Charpin recently joined Mastercard as VP – Corporate Travel and Spend Management to expand T&E commercial card solutions for large enterprise. She is responsible for the overall T&E portfolio strategy and product management working closely with T&E partners. She is striving for innovation to reshape the future of corporate travel and expense management. Lydie brings to this position +15 years of experience in the travel industry, more specifically in business travel.
Prior to joining Mastercard, Lydie was VP- Cytric Solutions at Amadeus providing large enterprise corporations with an end-to-end T&E platform including travel booking, expense management, payment, mobile, duty of care, analytics. Lydie was responsible for the overall portfolio strategy, product management, presales & strategic bid, UX and marketing of the T&E platform with teams based in 15 countries.
Previously, Lydie was the Head of Payment Product Management, an emerging business line at Amadeus serving corporations and business travel agencies, as well online travel agencies and airlines / hotels / railways customers for their payment needs.
Lydie graduated from first-class French engineering school “Ecole Centrale Paris”. She is married, has four children, and is based in Sophia-Antipolis in France.
October 17th 2023-
04.10pm -04.45pmPanel Discussion: Embracing sustainability and ESG
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Delphine Millot
SVP Sustainability and Advocacy, GBTA
XDelphine Millot
SVP Sustainability and Advocacy, GBTA
October 17th 2023-
04.10pm -04.45pmPanel Discussion: Embracing sustainability and ESG
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Reception & Networking - sponsored by Emburse
Registration and networking breakfast
Regulation in the spotlight- A 360 degree review on the latest regulation affecting the payment industry
- ISO20022 – what it means for banks?
- Latest development in APAC, Europe and Latin America- addressing difference and speculations
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Sanjib Banerjee
Independent Consultant, Payments
XSanjib Banerjee
Independent Consultant, Payments
Sanjib is an industry expert and thought leader within the Banking, Payments, and Fintech industry and has spent over 20 years in the field. Helped various clients develop an enterprise and retail payments platform, and successfully worked with organizations across the payments value chain, including retail banks, payment providers/issuers, acquirers, payment networks, PE firms, and retailers across various industry market verticals.
Advised a variety of clients on the design & integration of new payment product offerings (e.g., BaaS, Zelle, Payfac, Web 3.0 payments enablement, etc.), helping them execute the performance improvement initiatives spanning Fit-for growth, Capability driven strategy, Go-to-market plan, Tech & Ops transformation, Analytical insights on latest business trends, and growth & revenue generating synergies. Helped with several pre- and post-acquisition activities, including identifying and developing an acquisition target list, valuation and deal modeling, due diligence, and integration planning and execution post-close.
Having worked both in industry and Big 4 management consulting Sanjib’s skillset in client delivery traverses strategic planning, fit-for-purpose capability-driven strategy, Go-to-Market strategy, product development, the entire software delivery process, and improving production settings.October 18th 2023 -
Lance Blockley
Managing director, The Initiatives Group
XLance Blockley
Managing director, The Initiatives Group
Lance Blockley is Managing Director of The Initiatives Group, a consulting firm specialising in payments. He has advised issuers, acquirers, third-party processors, technology providers and payment associations in addressing many of the financial sector’s most significant issues. He has over 35 years’ experience in senior management and consulting in the UK, USA, Asia and Australia.
Lance has led the consulting team on a number of industry-wide assignments, including the successful removal of signature (PIN@POS) on card payments in Australia in August 2014, the culmination of two and a half years work across multiple stakeholder groups.
Prior to establishing the firm in 2013, Lance ran Edgar, Dunn & Company in Asia-Pacific for over 10 years, also acting for a term as global Managing Director.
Lance holds B.A. and M.A. degrees in Natural Sciences from Cambridge University, England and an M.B.A. from IMD, Switzerland. He is a Fellow of both the Australian Institute of Company Directors and the Chartered Management Institute (UK).
October 18th 2023 -
Max Savoie
Partner, Sidley Austin
XMax Savoie
Partner, Sidley Austin
Max Savoie is a partner at the international law firm Sidley Austin. He helps firms in the payments sector to navigate legal and regulatory requirements affecting their businesses.
He advises many of the leading firms in the market, including banks, payment systems, issuers, acquirers, processors, money transmitters, alternative payment method providers and cryptoasset service providers.
Max also advises on contentious and regulatory engagement matters. He is a member of the Payments Association’s regulatory working group and is actively involved in discussions between the sector and its regulators. Max is also co-editor of “Payment Services: Law and Practice,” (Elgar, 2022).
October 18th 2023
CORPORATE CASE STUDY: Achieving a mutually beneficial outcome for buyers and suppliers in the realm of digital payments
In this panel for the case study, representatives from both buyers and suppliers will share their experiences on how they undertook the transition towards digital payments
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David Surratt
Director, Treasury, Sunbelt Rentals
XDavid Surratt
Director, Treasury, Sunbelt Rentals
October 18th 2023 -
Jon Matthews
Manager, Accounts payable and enterprise Operation Procurement Services, Duke Energy
XJon Matthews
Manager, Accounts payable and enterprise Operation Procurement Services, Duke Energy
October 18th 2023
Networking break and coffee tables
Lunch and networking
Corporate Travel: Gearing for post-pandemic resumption growth
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Angelo Impoco
Head of air services, strategic partnerships and the Aviation Center of Excellence, Norwegian Cruise Line Holdings
XAngelo Impoco
Head of air services, strategic partnerships and the Aviation Center of Excellence, Norwegian Cruise Line Holdings
October 17th 2023-
09.40am -10.20amPanel Discussion Part 1: Virtual cards
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01.30pm -02.00pmCorporate Travel: Gearing for post-pandemic resumption growth
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Alexander Olsen
Direct Global T&E Product Management,
Citi
XAlexander Olsen
Direct Global T&E Product Management,
Citi
I have spent over 15 years between the travel and financial services industries in roles focusing on corporate strategy & planning, sales and partnership development. I received by bachelors degree from Wake Forest in 2005 and my MBA from Vanderbilt in 2009. My experiences including roles with US Airways, American Express/American Express GBT, Radius Travel and now with Citi. At Citi I oversee the Global T&E Product Management for Commercial Cards.
October 18th 2023-
01.30pm -02.00pmCorporate Travel: Gearing for post-pandemic resumption growth
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Eric Tak
Global Head,
ING Retail Payments
XEric Tak
Global Head,
ING Retail Payments
October 18th 2023-
01.30pm -02.00pmCorporate Travel: Gearing for post-pandemic resumption growth
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Panel Discussion: Revolutionizing AP/AR Automation: unleashing market potential
Explore the world of AP/AR automation and its impact on the market. What trends have we seen in automation and to extent they have accelerated or slowed down. Address the need for greater automation to get more efficiency in invoicing.
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Holly Tennent
Director, virtual payables and supplier strategy product manager
Bank of America
XHolly Tennent
Director, virtual payables and supplier strategy product manager
Bank of America
Holly Tennent is a Senior Product Manager responsible for B2B Payables Revenue Strategy & Growth at Bank of America. In her current role, she is focused on shaping the B2B card and payables solutions strategy including fintech partnerships, client enhancements, and supplier experience. Prior to her current role, Holly spearheaded a strategic initiative to reshape the Virtual Payables solution and Supplier Enablement structure to drive significant growth. Prior to joining BofA, she spent nine years at Bottomline Technologies, most recently in a solutions consultant capacity supporting BofA where she assisted clients with the functional and technical aspects of the Paymode-X solution. Holly believes in building lasting relationships and trusted partnerships, shown through her attention to detail and ongoing focus on the client experience
October 18th 2023 -
Rob Snyder
Director payments partners and FIs
Edenred Pay
XRob Snyder
Director payments partners and FIs
Edenred Pay
Rob Snyder is a Senior Vice President of Business Development at CSI/Edenred focusing on developing long-term partnerships with financial institutions that leverage CSI’s Integrated Payables platform. Rob’s experience in B2B Payments started 10 plus years ago at Mastercard where he led an internal strategy group within Commercial Product working with Mastercard Issuers to develop vertical and category expansion strategies for Virtual Card and Integrated Payables. As an independent consultant Rob has provided both strategic input and sales support to both large Management Consulting firms and several B2B payment providers. Just prior to joining CSI, Rob spent four years on the Accounts Receivable side of payments heading up Relationship Management at CheckAlt, a leading Integrated Receivables provider. Rob resides in the suburbs of NYC with his wife and 8 children.
October 18th 2023
Networking break and personalized drop-in clinic on communication tips and leadership
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Amy Horack
Director, messaging and solution adoption for global card and intelligence payables, Bank of America
XAmy Horack
Director, messaging and solution adoption for global card and intelligence payables, Bank of America
Amy Horack is a Director at Bank of America within the Global Transaction Services organization. She works with the Global Card & Intelligent Payables team to develop informative and inspiring messaging for internal and external stakeholders and drive solution adoption with clients. In her role, Amy collaborates with partners in all areas of the bank to create marketing, servicing, and internal communications through a variety of channels with the goal of global consistency and user clarity. Through multiple channels and internal promotion, Amy has driven app adoption, solution revenue and internal engagement. Her primary goal is to translate the deep, technical knowledge of the product team into the language of users with a focus on their desires. Amy does this through pulling from the diverse experiences she has gathered in her non-linear career. Who says that an event planner with a degree in Nutrition and Dietetics cannot be a banker?
October 17th 2023-
03.05pm -03.35pmNetworking break, coffee tables and personalised drop-in clinics on: D&I and Talent
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Fireside Chat: Embedded Finance and E-commerce – how e-commerce is going to change with Web3
Explore how Web3 technologies are transforming e-commerce. Learn how embedded finance capabilities enable seamless integration of financial services into the online shopping experience. Discover how Web3 technologies facilitate secure transactions, enhance data privacy, and enable new business models.
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Arwin Holmes
Global blockchain chief technology officer, EY Americas
XArwin Holmes
Global blockchain chief technology officer, EY Americas
October 18th 2023