bar1 bar2 bar3
Menu

Agenda

Digital payments are accelerating in mid-market transactions. SMB companies across the US are going big on digital, from real-time services, virtual cards and mobile payments to cryptocurrencies and digital dollars. The growth of digital payments, accelerated by the pandemic, has propelled expansion and investment in a fintech industry that is taking a share of transaction revenues and disrupting bank commercial card models. Yet the market is not without headwinds, not least in transitioning legacy paper invoice and check systems, or secure alternatives to batch ACH and SWIFT, that still dominate B2B payments. At this year’s CPI Mid Markets Summit we look at the acceleration of digital through the payments value chain and the verticals they serve, and predict the outcomes for the market into 2023 and beyond.

9:00am -9:15am

Welcome address

9:15am -10:00am

Mid-market economy: return, revival and rates

We begin with research into the growth of the mid-market in the post pandemic environment, the changing business landscape and new risks for firms in the mid-market segment, taking into account the impact of rising inflation and rate elevation on mid-market firms, and the challenges and opportunities for the B2B payment sector now.

  • Douglas Farren

    Managing Director, National Center for the Middle Market

    bar1 bar2
  • Leigh Hocker Radtke

    Vice president, Head of North America product, Visa Business Solutions, Visa

    bar1 bar2
Moderator
  • Arthur Weiner

    Principal Consultant, N Brook Advisors

    bar1 bar2
10:00am -10:45am

Survey presentation: commercial card use in the mid-market

In this annual survey by RPMG, we track the spend trends across the commercial card spectrum, analyse sectors, verticals, markets and payment products to garner insights into how the commercial card market will play out in the year ahead. The session will feature an in-depth presentation, moderated discussion and Q&A.

  • Dr Richard Palmer

    President, RPMG Research Corp.

    bar1 bar2
Moderator
  • Arthur Weiner

    Principal Consultant, N Brook Advisors

    bar1 bar2
10:45am -11:15pm

Networking and refreshment break

11:15am -12:00pm

Growth verticals in B2B and the return of T&E

Travel and expense spending has already returned to US domestic markets with airlines experiencing increased business travel so how are mid-market banks now developing T&E products and programs for this revival? In parallel, B2B spending saw exponential growth during the pandemic – will this growth be sustained and what are the risks to card market revenue in this sector? Fast growing verticals including healthcare, education, government procurements and payments have all been identified as ripe for card market expansion. How are card programs and products in mid-market banks gearing for growth in these sectors?

  • Tony Yazzolino

    SVP Commercial Card Director, Umpqua Bank

    bar1 bar2
  • William Kniering

    SVP Head of Commercial Card, Texas Capital Bank

    bar1 bar2
  • Jonasz Bala

    Business Development Manager, Conferma Pay

    bar1 bar2
Moderator
  • Steve Murphy

    Director, Commercial and Enterprise Payments Advisory Service, Mercator Advisory Group

    bar1 bar2
12:00pm -12:45pm

Integrated payables solutions

Integrating the coexistence of multiple ePayable solutions – card, ACH, ACH+ and RTP in a holistic and integrated suite of solutions for commercial clients at the point of need is now a focus for bank issuers. The development of products and applications in the integrated payments complex for the appropriate transactions at the optimal price point requires deep product expertise and market focus. In this session product leaders walk through their strategies for integrated payables.

  • Ray Champ

    Senior Vice President - Head of Commercial Products, Citizens Bank

    bar1 bar2
  • Heather Fraser

    Executive Director, J.P. Morgan Chase & Co.

    bar1 bar2
Moderator
  • Steve Murphy

    Director, Commercial and Enterprise Payments Advisory Service, Mercator Advisory Group

    bar1 bar2
12:45pm -1:45pm

Lunch

1:45pm -2:30pm

Fintech partnerships and payments-as-a-service (PaaS)

If it is accurate that 1 in 5 venture capital dollars is in fintech and 1 in 4 fintech dollars is in payments then it is easy to see why fintech partnerships are critical to growth. Developing fintech partnerships to grow market share and reduce transaction costs, whilst sustaining revenue models is a challenging task for bank issuers. Dynamics in new commercial card programs, including margin compression, compliance and credit issues, issuer profitability, and bank/fintech/client models in the new payments complex, all require careful navigation in product development. The panel will discuss these dynamics in partnerships and also consider the future of the ‘bank pays’ model in payments software development and the rise of PaaS models in the market.

  • Tammy Trilli

    SVP Head of Commercial Card, First National Bank of Omaha

    bar1 bar2
  • Bradley Matthews

    SVP, Head of Product Management and Marketing - Middle Market, U.S. Bank

    bar1 bar2
Moderator
  • Frank B. Martien

    Managing Partner, Windward Strategy, Inc.

    bar1 bar2
2:30pm -3:15pm

AP/AR automation: accelerating process change

Some bankers said that their phones were ringing off the hook from clients who just could not process their invoices and receivables quickly enough during the pandemic. Now the focus is on identifying the solutions to AP/AR optimisation, implementing and resourcing positive process change and harnessing technologies to transform systems and automate processes for buyers and suppliers. Our experts from banks and networks lead the way.

  • Tyler Sisneros

    SVP, Director of Treasury and Digital Banking, Century Bank

    bar1 bar2
  • Jenny Carlson

    Head of U.S. Regional Issuer Sales, Large & Middle Market Business Solutions, Visa

    bar1 bar2
  • Viviane Sabat

    VP Product Development, Mastercard

    bar1 bar2
  • Frank B. Martien

    Managing Partner, Windward Strategy, Inc.

    bar1 bar2
3:15pm -3:45pm

Networking and refreshment break

3:45pm -4:30pm

Cryptocurrencies and the era of the digital dollar in US markets

The development of the Federal Reserve Bank digital currency (CBDC) is under consultation, and could have far reaching implications for US domestic payments and cross border transactions in B2B markets if implemented. Biden’s executive order earlier this year, also signalled the review and regulation of private crypto assets and markets in the US. Given the heightened risks with cryptocurrencies, including sanctions and crime, how will CBDCs ‘solve’ these issues or stabilise markets? In this session experts discuss use cases for CBDCs and stablecoins and discuss their application in commercial credit and lending markets, including card markets.

  • Tim Mills

    Regions Digital, SVP, Emerging and Digital Payments Group Manager, Regions Bank

    bar1 bar2
  • Ricardo Correia

    Head of Digital Currencies, R3

    bar1 bar2
Moderator
  • Steve Murphy

    Director, Commercial and Enterprise Payments Advisory Service, Mercator Advisory Group

    bar1 bar2
4:30pm -4:50pm

FedNow Update

  • Erik T Van Bramer

    Senior Vice President and National Sales Director, Federal Reserve Bank of Chicago

    bar1 bar2
Moderator
  • Steve Murphy

    Director, Commercial and Enterprise Payments Advisory Service, Mercator Advisory Group

    bar1 bar2
4:50pm -5:30pm

Consumerization of B2B payments

The consumerization of B2B payments is emerging rapidly. As consumers demand seamless digital payment experiences, financial institutions are enhancing user-experiences and context-rich digital capabilities, including integrated digital payments, convergence of card and non-card experiences, real-time transfers, and new RTP and FedNow services. Cryptocurrencies, and the emergence of AI to create smarter, frictionless banking, are also evolving trends. Middle-market organizations might ask how the emerging consumer digital payments landscape will influence their products now and in the future. In this session we share what we are learning from financial institutions and merchants to deliver next generation mid-market payments capabilities for their businesses.

  • Rajeev Yerukalapudi

    VP, Product Management, Fiserv

    bar1 bar2
  • Tim Ruhe

    VP, Payment Strategy and Partnerships, Fiserv Digital Payment Solutions

    bar1 bar2
5:30pm -6:30pm

Networking Reception

9:00am -9:15am

Welcome address

9:05am -10:00am

Fintech focus

In this high energy session, innovative payment fintechs take to our stage to showcase their product offer to the mid-market payments sector, followed by quickfire delegate Q&A.

  • Andrew Jamison

    CEO & Co-Founder, Extend

    bar1 bar2
  • Karen Mays

    Manager, National Accounts, Yojna

    bar1 bar2
  • Michelle Yee

    Chief Business Development Officer, Deserve

    bar1 bar2
  • Matthew Miller

    Senior Vice President, National Client Partnerships, Viewpost

    bar1 bar2
Moderator
  • Frank B. Martien

    Managing Partner, Windward Strategy, Inc.

    bar1 bar2
10:00am -10:45am

Buyers and suppliers: creating win-win relationships

Negotiating optimal pricing solutions is critical in a market where the challenging issue for merchants has traditionally been the cost of acceptance. Modelling buyer-supplier commercial card program relationships where both parties benefit over alternative payment methods, creating a rate relationship that gives flexibility to the merchant and buyer, as well as delivering working capital and supplier finance solutions, is a win-win outcome for all.

  • Stephen Cohen

    SVP, Boost Payment Solutions

    bar1 bar2
  • Harry Harnett

    SVP and Group Product Manager, Commercial Card Technology & Fintech Business Strategy, PNC Financial Services Group

    bar1 bar2
Moderator
  • Frank B. Martien

    Managing Partner, Windward Strategy, Inc.

    bar1 bar2
10:45am -11:30am

Open finance and embedded payments innovation for the mid-market

In this session we explore the benefits of ‘open finance’ and what it potentially means for mid-market banks and their clients, in terms of product development, data sharing and account aggregation. In parallel, payment leaders will also discuss the rise of non-financials in payments markets embedding transactions in services and the challenges and opportunities for payment processors and banking partners as these markets evolve.

  • Sheelu Jain

    VP Product Strategy, Mastercard

    bar1 bar2
  • Luis Gerardo Silva

    VP, Digital Partnerships, Mastercard

    bar1 bar2
  • Bill Wittress

    Executive Vice President of Business Development, Transcard

    bar1 bar2
Moderator
  • Frank B. Martien

    Managing Partner, Windward Strategy, Inc.

    bar1 bar2
12:00pm -12:30pm

Table discussion groups

Delegates choose one of 8 group tables, then rotate:

 

1) Impact of real-time payments on mid-market corporate markets
William Kniering, SVP Head of commercial card, Texas Capital Bank

 

2) Sustainability in payment markets
Chris Holmes, Director, KAE Consulting

 

3) T&E development: preparing for relaunch
David Alpha, VP Business Leader, NA Commercial Products, Mastercard
Mark Silverman, Director, Business Development – Banking, ConfermaPay

 

4) Virtual card products: next generation
Tony Yazzolino, SVP / Commercial Card & Merchant Director, Global Payments & Deposits, Umpqua Bank
Jenny Carlson, Head of U.S. Regional Issuer Sales, Large & Middle Market Business Solutions, Visa

 

5) Vertical growth – healthcare, government, plus.
Frank B. Martien, Managing partner, Windward Strategy, Inc.

 

6) Fintech partnerships: creating win-win
Arthur Weiner, Principal consultant, N Brook Advisors
Andrew Jamison, CEO, Extend

 

7) Crypto and digital currencies
Steve Murphy, Director, commercial and enterprise payments advisory service, Mercator Advisory

 

8) Banking-as-a-service (BaaS) and impacts on payments market
John Venzon, Managing Director, Cornerstone Advisers

  • William Kniering

    SVP Head of Commercial Card, Texas Capital Bank

    bar1 bar2
  • Tony Yazzolino

    SVP Commercial Card Director, Umpqua Bank

    bar1 bar2
  • Chris Holmes

    Senior Vice President, KAE Consulting

    bar1 bar2
  • Frank B. Martien

    Managing Partner, Windward Strategy, Inc.

    bar1 bar2
  • Andrew Jamison

    CEO & Co-Founder, Extend

    bar1 bar2
  • David Alpha

    VP Business Leader, NA Commercial Products, Mastercard

    bar1 bar2
  • Mark Silverman

    Director, Business Development - Banking, ConfermaPay

    bar1 bar2
  • Jenny Carlson

    Head of U.S. Regional Issuer Sales, Large & Middle Market Business Solutions, Visa

    bar1 bar2
  • Arthur Weiner

    Principal Consultant, N Brook Advisors

    bar1 bar2
  • Steve Murphy

    Director, Commercial and Enterprise Payments Advisory Service, Mercator Advisory Group

    bar1 bar2
  • John Venzon

    Managing Director, Cornerstone Advisers

    bar1 bar2
12:30pm -1:00pm

Table discussion groups rotate

Roundtables: rotation 2

1:00pm -2:00pm

Lunch and networking

2:00pm -2:45pm

Now and then: predictions and futures for payment markets

In this lively open forum we invite speakers to review past analysis and predictions, consider recent research, and discuss whether these ideas hold true for the future in key areas of middle market development. Will we see a cashless future? Will checks vanish? Will cards all be virtual? Will crypto become mainstream? Will finetchs disintermediate banks?

  • Maria Line

    Head of Commercial Card Account Management, First National Bank of Omaha

    bar1 bar2
  • Cindy Finley

    Director, Commercial B2B Payments Consultant, Mastercard

    bar1 bar2
Moderator
  • John Venzon

    Managing Director, Cornerstone Advisers

    bar1 bar2
2:45pm -3:30pm

Developing commercial card programs for the mid-market

Card program leaders and experts talk and walk through the essential ingredients of developing and growing a commercial card program, including the internal and external resources, technology, operations, product development and partnerships that are required to make the program successful for mid-market clients.

  • Michele Laurin

    Senior Product Manager, Card Services, Western Alliance Bank

    bar1 bar2
  • Chaps Poduri

    Director, Commercial Payments, Bank of America

    bar1 bar2
  • Leigh Hocker Radtke

    Vice president, Head of North America product, Visa Business Solutions, Visa

    bar1 bar2
  • Tony Yazzolino

    SVP Commercial Card Director, Umpqua Bank

    bar1 bar2
Moderator
  • John Venzon

    Managing Director, Cornerstone Advisers

    bar1 bar2
3:30pm -4:00pm

Driving sustainable card acceptance

Referencing recent research, we explore in this session how B2B merchants can implement card acceptance in a way that ensures the maximum possible benefits, discuss the reality of card acceptance and policies for suppliers, and identify the keys to a successful card program. We will also focus on commercial buyers and their role in setting acceleration strategies to ensure sustainable card relationships with their suppliers.

  • Shawn Thomas

    Senior Director B2B Merchant Acceptance, Visa

    bar1 bar2
  • Jared Nicholson

    SVP, Division Manager, Commercial Card Products & Services, Bankcard, Zions Bank

    bar1 bar2
Moderator
  • John Venzon

    Managing Director, Cornerstone Advisers

    bar1 bar2
4:00pm

Summary and Close