FAQs

General

When will details of this event be announced?

Details of CPI Middle East and Africa Summit 2022 will be announced later in 2021. Please register below to receive updates when the event is officially launched.

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Am I eligible to attend?

This event will be open to anyone working within the commercial payments industry. This includes bank issuers – professionals who work in treasury transaction services or bankers that issue a commercial card and B2B payments product, those from non-bank issuers, processors, acquirers, payment networks, fintechs and solution providers in the commercial payments industry.

To inquire about sponsoring or partnering for this event, please contact omarakbar@eurofinance.com.

 

Delegate Code of Conduct

At CPI we are committed to providing a professional, friendly and safe environment for all participants at all of its meetings, webinars and virtual events, regardless of gender, sexual orientation, disability, race, ethnicity, religion, national origin or other protected class.

To read the full code of conduct, please click here.

 

What are the terms & conditions?

These are available on the registration page at the time of booking.

 

My question is not listed here. Who do I contact?

Please contact registration@cpi-events.com. All emails will be answered within 2 working days.

Registrations

How do I get the best rate?

We offer a variety of discounts for group bookings, long term customers, and clients of our sponsors/exhibitors. For information on how to get the best rate for you call our registrations team on +44 (0)20 7576 8555 or email registration@cpi-events.com.

NB: Once a discount has been applied and a registration confirmed no other discounts can be applied to the fee or exchanged for a higher discount.

 

What is the best way to register?

The simplest and fastest way is to register online. If you wish to be notified when registration opens for this event, please fill in the following form.

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How do Exhibitors register?

Exhibitor staff must register online. Your company coordinator or our Client Services team will be able to send you your dedicated registration link and booking code. Please contact registration@cpi-events.com if you do not have this and wish to register.

 

What happens after you register?

Once a registration has taken place you will receive an automatic email notification letting you know we have received your application.

A member of the Client Services team will then review the pending application to ensure that the correct delegate path and/or code has been applied. You will then receive a confirmation email including confirmation number within 2 working days.

 

What options do I have to pay for my registration?

By far the easiest option is to pay online, by credit card. We accept Mastercard, Visa and Amex.

Alternatively, a delegate Invoice can be generated up until 10 days before the event.

Please note that your delegate fee will need to have been paid in full at least five working days before the event, otherwise entry may be refused.

 

Can someone register on my behalf?

Yes, but they must have your written permission to do so.

 

Can I register more than one person online?

Yes, there is no limit to how many delegates you can register at one time. Please register online and select the “Add delegate” option.

Guidelines for adding delegates:

  • A maximum of six delegates can be registered online at one time
  • For fee-paying delegates, a Group Invoice will be generated and a copy of this Group Invoice will be available to download. This will include the details of ALL delegates
  • DO NOT USE ADD DELEGATE if each delegate needs a separate invoice. If this is the case, you will need to register each individual delegate separately.

 

Can I make a Group Booking of more than six delegates and receive only ONE Invoice?

For clients wishing to register more than six delegates on one Invoice, please call us on +44 (0)207 576 8555 or email registration@cpi-events.com. We will need to send you a special link and code to complete your registration online.

 

What if I now need a Group Invoice for my registered colleagues?

Once a delegate invoice has been issued, we are unable to transfer this over to a Group Invoice.

 

What happens if I can no longer attend?

Full refunds are available on all cancellations received in writing, at least 28 days before the conference start date.

No refunds or credits can be issued after this date and any outstanding payment will be required in full.

Delegates may be able to transfer their ticket to another conference or training course, or to change the name on the ticket, but this option is subject to availability.

 

What is included in the price?

Fees include refreshments, lunch, full documentation and conference materials where available. Transport and accommodation are not included.

All fees are inclusive of published discounts. Bank transfer charges are the responsibility of the payer.

Full Terms & Conditions are available on the registration page at the time of booking.

 

I am an overseas participant and need a letter of invitation before I can receive my Visa. What is the procedure?

CPI can provide a letter of invitation upon request, however we can only do this after we have received full delegate payment.

 

My registration question is not listed here. Who do I contact?

Please contact registration@cpi-events.com. All emails will be answered within 2 working days.

Exhibitors & speakers

Who do I talk to about our exhibition stand at the event?

Our Events team will reach out regarding your exhibition stand. Please contact email events@eurofinance.com if you wish to speak to the Event Management team directly.

Who do I talk to if I am speaking at your event?

Our Programming team will send you all the necessary information about attending the conference as a speaker. This will include pre-event discussions; presentation guidelines; rehearsing onsite and details of the Speaker Briefing taking place the evening before the event. If you have further questions, please email elliesemadeni@eurofinance.com.