Agenda

If you are interested in becoming a speaker, please contact Melissa Sefic at melissasefic@economist.com.

Or, to receive updates and information directly to your inbox, please contact Sandy Carvalho at sandycarvalho@eurofinance.com.

Overview

  • 12:00pm
    Registration & networking lunch
  • 1:15pm
    Welcome
    Melissa Sefic

    Melissa Sefic, SVP, Head of Commercial Payments International, The Economist Group

    Melissa Sefic
    Melissa Sefic The Economist Group SVP, Head of Commercial Payments International

    Melissa Sefic is SVP, Head of Commercial Payments International which is an organization that produces educational networking events for professionals in the commercial card and payments industry. With over 15 years’ experience in the conference and events business, Melissa comes from American Banker where she oversaw sales and business development initiatives acting as a consultant to many organizations looking to expand their brand and thought leadership presence in the U.S. She is based in New York City.

    Nicki Bull Bisgaard

    Nicki Bull Bisgaard, Group Head, PayTech Group

    Nicki Bull Bisgaard
    Nicki Bull Bisgaard PayTech Group Group Head

    Nicki has enjoyed more than 35 years in the cards and payments industry internationally. Most recently as Group Head for PayTech – a specialist advisory services company supporting payment schemes, banks, processors and corporate clients on leveraging the opportunities provided in this highly specialized space worldwide. PayTech has under his leadership delivered more than 700 projects in 32 countries in the past 10 years alone and provided consulting services to 65% of the world’s 20 largest banks and a long list of smaller ones. Today, PayTech is recognized as a leader in their field of specialist payments expertise. Prior to founding PayTech, Nicki had a distinguished career from leadership positions as CEO at EnterCard, Head of Corporate Products at Visa Europe, Senior Vice President and head of products at DNB and Marketing Director at Sparebankort in Norway. He was instrumental setting up the new and very successful FinTech company EedenBull in 2018 in response to customer demand from banks looking for practical support for new and innovative payment solutions in a time where new technologies, new regulations and new players are changing the way consumers and businesses think about payments. He was consequently appointed Chief Executive Officer at EedenBull in May 2018.

  • 1:30pm
    Global Payments Trendsetting

    When it comes to payments innovation, Europe is often the global pacesetter. London has established itself as its primary fintech hub, but increasingly locations on the continent are emerging as major centres of innovation, among them Amsterdam. But it’s not just fintech emergence that’s driving payments innovation. The global appetite for all things digital, mobile device ubiquity, changing risk factors, increasing regulatory oversight, global cyberthreats and continuing corporate demands are also influencing the way financial institutions are delivering payment solutions to their clients. This presentation addresses the trends and influences in European B2B payment technologies, and what it will take for banks to stay competitive in an ever-evolving market landscape.

    Eric Tak

    Eric Tak, Global Head ING Payments Centre, ING

    Eric Tak
    Eric Tak ING Global Head ING Payments Centre

    Eric Tak is Global Head of ING’s Payments Centre, responsible for defining the bank-wide Payments Strategy and execution of the bank-wide roadmap for all segments across the ING network. Eric joined ING as Global Head of Cards in 2011 following his experience as Director of Cards Products and iDEAL with Dutch payments scheme management company Currence from 2005 onwards. Prior to that he has worked for ten years at PricewaterhouseCoopers/PwC Consulting as Associate Director, Financial Services Sector and after the acquisition by IBM as Associate Partner. Eric started his career from 1991-1996 with ABN AMRO as Relationship Banker Corporate & Global Clients and Cash Management Consultant. Eric studied Business Economics (Vrije Universiteit Amsterdam) and Business Administration (Nyenrode University).

  • 2:00pm
    Corporate Perspectives: How New Payment Solutions Solve Problems for Business

    New payment technologies available to corporate clients are numerous, and with so many solutions available, evaluating their potential value and benefits to the business can be challenging. By what criteria can financial leaders measure the effectiveness of new payment solutions? How do traditional commercial card solutions compare with the latest digital offerings? What problems are new payment solutions solving beyond existing solutions and systems? How can providers and corporates better collaborate to achieve solutions for liquidity challenges, including working capital? In this session, we hear the voice of the corporate customers on the strategic value of payment solutions and the questions you need to ask to get the right solution for your business.

    Lorena Perez Sandroni

    Lorena Perez Sandroni, Treasurer EMEAR, EPSON Europe B.V.

    Lorena Perez Sandroni
    Lorena Perez Sandroni EPSON Europe B.V. Treasurer EMEAR

    Lorena is passioned about her professional career in international corporate treasury environments. She has built extensive experience in Corporate Treasury departments of listed companies such as Ferrovial SA, Laureate International Education Ltd. Expertise in implementing Business Intelligence projects, systems integration and process optimization. Lorena is currently working as EMEAR Treasurer for Epson Europe BV. intending to add value to the company applying new technologies.

    Vince Eavis

    Vince Eavis, MD, PayTech Consulting

    Vince Eavis
    Vince Eavis PayTech Consulting MD

  • 2:45pm
    Networking break

    Sponsored by:

    Dataflexnet

  • 3:15pm
    A European Regulatory Review

    This session will begin with a presentation outlining the key regulations in the pipeline that industry players should be aware of, as well as the impacts of those that have been in place. These include developments in interchange fee review; PSD2 (SCA and Open Banking); GDPR, and other data related initiatives; and late payments. This session provides an excellent opportunity for the audience to ask questions and engage our speaker about regulatory expectations .

    Monica Monaco

    Monica Monaco, Founder and Managing Director, Trust EU Affairs

    Monica Monaco
    Monica Monaco Trust EU Affairs Founder and Managing Director

    Based in Brussels for the past 16 years, Monica is the founder and managing director of Trust EU Affairs. She is a member of the Society of European Affairs Professionals (SEAP) since 2004, and served as a member of the SEAP Board from 2012 to 2015. Monica is Member of the Europol Virtual Currencies Taskforce and also Member of the European Commission Payment Systems Market Expert Group (PSMEG). Monica has been Senior Manager for EU Regulatory Affairs in the Legal Department of Visa Europe for more than ten years, being responsible for the relations with the European Commission, Parliament and Council, as well as with various national regulators. Before joining Visa Europe she has been working as a Consultant for both Andersen, Deloitte & Touche and the OECD in Paris as well as the Council of Europe in Strasbourg, dealing with a variety of financial services matters.

  • 3:45pm
    Peer to Peer Learning: Roundtable Discussions

    Here’s your opportunity to engage with your fellow delegates and tap into their knowledge. Delegates are invited to sit down in small discussion groups, but before breaking out, the entire audience will be invited to answer questions relevant to each of the topics and submitted via mobile device. The comments and answers provided will serve as the basis for roundtable discussions during this breakout session.

    Roundtable topics include:

    • Straight Through Processing: expanding commercial card acceptance at the enterprise level
      Dean M. Leavitt, Boost Payment Solutions
    • Supply chain finance and cards
      Andrew Auden, Bank of America
    • Virtual card: identity management and banking
      Reza Satongar, Dataflexnet
    • Integrated payables
      Nick Reid, Conferma Pay
    • Small business solutions
      Emma Streatfield, Visa
    • Virtual cards and mobile payments
      Carmela Mesquita, Mastercard
    • Regulatory action committee
      Andreas Hagenbring, Airplus
    • Challengers: Rise of the new breed of challenger banks and industry options
      Matyas Fekete, KAE Consulting

    Dean M. Leavitt

    Dean M. Leavitt, Chairman & CEO, Boost Payment Solutions

    Dean M. Leavitt
    Dean M. Leavitt Boost Payment Solutions Chairman & CEO

    Dean Leavitt is the founder and CEO of Boost Payment Solutions, the only acquirer in the United States focused exclusively on the business-to-business electronic payments. Dean is a well-respected veteran of the electronic payments industry with nearly 25 years of experience in various leadership roles at both public and private companies. Dean has received numerous awards from his industry peers and is often asked to speak at industry events. Dean currently serves on the advisory board of Commercial Payments International, having previously served two terms on the board of directors of the Electronic Transaction Association. Dean holds a B.A. with high honors from Emory University, where he served on the college’s Alumni Board of Trustees from 2002-2008.

    Andrew Auden

    Andrew Auden, Commercial Payments SME Director, Bank of America

    Andrew Auden
    Andrew Auden Bank of America Commercial Payments SME Director

    Andrew is a Senior Product Manager for Commercial Cards, GTS EMEA at Bank of America. He is responsible for managing the bank’s B2B Commercial Cards product suite, including Purchasing Cards, Virtual Payables and associated services. He is focused on driving payment integration into Procurement processes and increasing supplier acceptance across the region. Andrew joined Bank of America in 2018 and has over 20 years’ experience in commercial payments at a number of payment start-ups and global issuers.

    Reza Satongar

    Reza Satongar, CEO, Dataflexnet

    Reza Satongar
    Reza Satongar Dataflexnet CEO

    Reza Satongar is the founder and CEO of UK-based Dataflexnet Limited. Dataflexnet provides innovative solutions for 3 main sectors: travel agents, corporate travel managers, and credit card companies. Dataflexnet has nearly 25 years’ experience working with blue-chip companies having developed a range of products and services for online bookings, expense management, T&E, and PSP. With SharePay and FlexID, Dataflexnet has introduced services designed specifically to help the payment processing industry overcome the challenge of recently introduced security and data sharing regulations. With FlexUTN, the company provides a Virtual Card platform delivering the highest levels of payment security and process excellence.

    Nick Reid

    Nick Reid, Head of B2B Development, Conferma Pay

    Nick Reid
    Nick Reid Conferma Pay Head of B2B Development

    Nick is responsible for the strategic development of all Conferma Pay’s B2B partnerships and initiatives. Having joined Conferma Pay in 2011 and since accumulated experience in a number of roles, he works closely with the company’s global commercial card partners to deliver innovative ways for corporations to make business payments with virtual card-based technology.

    Emma Streatfield

    Emma Streatfield, Head of SME, Visa Business Solutions Europe

    Emma Streatfield
    Emma Streatfield Visa Business Solutions Europe Head of SME

    Carmela Mesquita

    Carmela Mesquita, Director, B2B Partnerships, Mastercard

    Carmela Mesquita
    Carmela Mesquita Mastercard Director, B2B Partnerships

    Andreas Hagenbring

    Andreas Hagenbring, Managing Director, AirPlus International

    Andreas Hagenbring
    Andreas Hagenbring AirPlus International Managing Director

    Andreas Hagenbring serves as Managing Director AirPlus International, responsible in particular for Finance (CFO), Global Services and Regulatory & Risk. AirPlus is a highly specialized business travel payment company and one of the leading global corporate card issuers with 1,300 employees. It provides services to more than 50,000 corporations in more than 60 countries. Prior to joining AirPlus International, Andreas Hagenbring spent altogether ten years in senior management roles in Mergers & Acquisitions and Investor Relations of Lufthansa Group. Previously, he was Project Manager Mergers & Acquisition at the auditing firm Ernst & Young and a German private bank. Andreas Hagenbring has studied International Management in Malente and Chelmsford.

    Matyas Fekete

    Matyas Fekete, Senior Consultant, KAE Consulting

    Matyas Fekete
    Matyas Fekete KAE Consulting Senior Consultant

    Matyas has led a range of payments related projects across Europe, North America and Asia. These have predominately focused on cross-border payments, card acquiring, and the ever evolving FinTech ecosystem. Not only has he led projects for some of the most well-known global financial institutions, he has also been involved in managing critical consulting projects for a variety of FinTechs (ranging from start-ups, scaling FinTechs to more established FinTechs). In his role as FinTech Practice Manager, he is also actively involved in all of KAE’s FinTech-related initiatives and thought leadership.

  • 4:45pm
    Roundtable Roundup

    Moderators will share with the audience the top two takeaways from the roundtable discussions.

  • 5:00pm
    Networking reception
  • 6:00pm
    Adjourn to Day 2

Overview

  • 8:00am
    Breakfast & networking

    Sponsored by:

    Inlogik

  • 9:00am
    Recap of Day 1
    Nicki Bull Bisgaard

    Nicki Bull Bisgaard, Group Head, PayTech Group

    Nicki Bull Bisgaard
    Nicki Bull Bisgaard PayTech Group Group Head

    Nicki has enjoyed more than 35 years in the cards and payments industry internationally. Most recently as Group Head for PayTech – a specialist advisory services company supporting payment schemes, banks, processors and corporate clients on leveraging the opportunities provided in this highly specialized space worldwide. PayTech has under his leadership delivered more than 700 projects in 32 countries in the past 10 years alone and provided consulting services to 65% of the world’s 20 largest banks and a long list of smaller ones. Today, PayTech is recognized as a leader in their field of specialist payments expertise. Prior to founding PayTech, Nicki had a distinguished career from leadership positions as CEO at EnterCard, Head of Corporate Products at Visa Europe, Senior Vice President and head of products at DNB and Marketing Director at Sparebankort in Norway. He was instrumental setting up the new and very successful FinTech company EedenBull in 2018 in response to customer demand from banks looking for practical support for new and innovative payment solutions in a time where new technologies, new regulations and new players are changing the way consumers and businesses think about payments. He was consequently appointed Chief Executive Officer at EedenBull in May 2018.

  • 9:10am
    Integrating cards into the next generation procurement ecosystem

    Data integration is a key value proposition in B2B card payments, but corporates can only optimise it if it’s integrated into its ERP systems, making it an automated process, saving time and money and helping to make valuable procurement decisions. This session begins with a presentation on a collaboration between a card issuer and ERP and procurement providers to demonstrate how a seamless system can help those in the ecosystem be invaluable partners to the business.

  • 10:00am
    Understanding the Expanding Universe of B2B payments

    Faster/real-time payments, ACH with data, and B2B payments fintechs are challenging commercial card-based payments, with the list poised to grow. How do these payment types measure up to one another, and where is the growth opportunity for each? What are the unique value propositions of them, and how are they perceived by the end user? Within the context of the broader payments universe, what are the factors that will make one “win” over the other, and is it really a matter of winners and losers?

    Tracy Kellaher

    Tracy Kellaher, Alliances Director, Tradeshift

    Tracy Kellaher
    Tracy Kellaher Tradeshift Alliances Director

    Tracy Kellaher is Director of Fintech Alliances at Tradeshift, the global commerce platform transforming the way companies come together to transact, connect & collaborate. At Tradeshift, Tracy helps to deliver early payment solutions for the global supply chains of some of the world's largest companies, through programs such as virtual cards. She's had experience at fintechs automating credit and risk analytics to support digital lending for SMEs', and at a global credit agency where she most recently helped financial institutions manage credit risk in their commercial card portfolios. Tracy holds a BA from Brown University in Providence, Rhode Island, and lives in St. Louis, MO.

    Jørgen Christian Juul

    Jørgen Christian Juul, CEO, Cardlay

    Jørgen Christian Juul
    Jørgen Christian Juul Cardlay CEO

    Jørgen Christian Juul is the founder of Cardlay and has extensive experience from holding Executive positions in listed companies and other corporate organisations, and at the same time being an entrepreneur. In his most recent position, he served as Executive Chairman at Wallmob, which he founded, operated, and sold to the Nordic IT Conglomerate Visma.

    Deborah Suttle

    Deborah Suttle, VP Account Management, Mastercard

    Deborah Suttle
    Deborah Suttle Mastercard VP Account Management

    Vice President for UKI Commercial Issuing, Deb leads business development and account relationship teams to deliver against Commercial Strategy on all segments SME, T&E and B2B including Card and Account to Account payments. Deb has been with Mastercard since 2003, she has a keen understanding of MasterCard’s business, particularly in business expansion, marketing, digital and product development across the following customers - Barclays, BofAML, Citi, HSBC, Lloyds Banking Group, MBNA, Royal Bank of Scotland, Tesco and WEX. Prior to Mastercard, Deb served as Chief of Staff to Founder & CTO, RiverSoft Plc with responsibility for the CEO office of a publicly listed software company with a global presence and multi-million dollar turnover. Deb started her career as Business Manager of Centre for Management Development at London Business School responsible for implementing client relations strategy to build long term relationships with 35 international clients and management of a faculty team of approximately 35 professors and 5 programme managers. Deb is an Alumnus of Ashridge Business School, Co-Chair of MasterCard European Women’s Leadership Network UKI Chapter and European Lead for Global Banking Alliance for Women.

  • 10:45am
    Networking break

    Sponsored by:

    Inlogik

  • 11:15pm
    Think Tank breakout sessions

    Sessions will be dedicated to the following topics, beginning with a 20-minute presentation followed by a moderator-led discussion with delegates. Delegates are encouraged to provide their thoughts and expertise. This is an interactive session that incorporates thought leadership and peer to peer learning.

    • Identifying opportunities within industry verticals
      Specific industry verticals present unique opportunities for the industry to identify new payment flows – from healthcare to construction to insurance. Each have their own unique problems and inefficiencies to be addressed, with specific procurement and financing needs. This session will share specific examples of how commercial card offerings have helped fill in service gaps for companies within verticals, offering a clearer view of how the industry can better focus on the client.
      Duncan Kennett, Visa

    • B2B Payments Are Messy: How payments between commercial trading partners can be streamlined on a global basis
      In the world of card payments, commercial cards used for invoice-based payments among trading partners have historically been the most difficult to facilitate. While the consumer card payment experience has become consistent, simple, and ubiquitous for all stakeholders, commercial card payments have proven to be anything but. Add to the mix the costs and complexities associated with cross border payments and multiple regulatory bodies, and it’s clear to see why the growth of commercial card products on a global basis has been largely disappointing – until now. This session will explore how new B2B payment technologies can eliminate the economic and “ergonomic” friction associated with commercial card transaction on an international basis.
      Dean M. Leavitt, Boost Payment Solutions

    Duncan Kennett

    Duncan Kennett, Head of New Payment Flows, Visa Business Solutions, Visa Europe

    Duncan Kennett
    Duncan Kennett Visa Europe Head of New Payment Flows, Visa Business Solutions

    Duncan joined Visa in May 2018 as part of the global Business Solutions team, that provide payment products for business, focussing on new solutions across card network and account to account transactions. Duncan has worked in payments for over 20 years in a variety of product management roles in Australia and Europe, both as a commercial card issuer, in real time payments providers, in cash management services, and in payments data analytics. His time in Europe has included working for Vocalink, JP Morgan, Bank of America and the RBS Group.

    Dean M. Leavitt

    Dean M. Leavitt, Chairman & CEO, Boost Payment Solutions

    Dean M. Leavitt
    Dean M. Leavitt Boost Payment Solutions Chairman & CEO

    Dean Leavitt is the founder and CEO of Boost Payment Solutions, the only acquirer in the United States focused exclusively on the business-to-business electronic payments. Dean is a well-respected veteran of the electronic payments industry with nearly 25 years of experience in various leadership roles at both public and private companies. Dean has received numerous awards from his industry peers and is often asked to speak at industry events. Dean currently serves on the advisory board of Commercial Payments International, having previously served two terms on the board of directors of the Electronic Transaction Association. Dean holds a B.A. with high honors from Emory University, where he served on the college’s Alumni Board of Trustees from 2002-2008.

  • 12:15pm
    Lunch & networking
  • 1:15pm
    Consumerisation in commercial cards

    A consumer’s interaction with payments is increasingly seamless, invisible and increasingly mobile. This means that corporates – consumers themselves – have rising expectations for ease of use in their interaction with commercial cards. This could be the corporate traveler, those managing card travel programmes, as well as those in procurement who want the same types of digital interfaces they encounter when making purchases in their personal lives. How can the industry meet these expectations, and what exciting opportunities does this open up for the industry?

    David Voss

    David Voss, Head of Commercial Card, MEA, Bank of America

    David Voss
    David Voss Bank of America Head of Commercial Card, MEA

    David Voss is head of Commercial Cards, Global Transaction Services, for Europe, the Middle East and Africa (EMEA) at Bank of America Merrill Lynch. He is responsible for product management, new business growth, sales support and account management for the EMEA commercial cards platform. Voss also works with all regions to develop the company’s card capabilities globally. Voss joined Bank of America Merrill Lynch in May, 2017 and has more than 18 years of experience in the cards industry. He has held a variety of senior sales, product and account management roles across Europe, including with G.E, Lufthansa AirPlus and most recently in consumer cards. He is a certified Six Sigma Master Black Belt process practitioner. Voss is based in London and speaks fluent French and German.

    Nick Reid

    Nick Reid, Head of B2B Development, Conferma Pay

    Nick Reid
    Nick Reid Conferma Pay Head of B2B Development

    Nick is responsible for the strategic development of all Conferma Pay’s B2B partnerships and initiatives. Having joined Conferma Pay in 2011 and since accumulated experience in a number of roles, he works closely with the company’s global commercial card partners to deliver innovative ways for corporations to make business payments with virtual card-based technology.

  • 2:00pm
    Halting heists: Lessons learned from travel industry frauds & breaches

    Open Banking, data sharing, and connected devices has enabled tech collaboration not envisioned previously, but it has also left organisations increasingly vulnerable. Travel companies, with troves of payment and personal security data, and important partners within the commercial card ecosystem, have been targeted by fraudsters and hackers. What are the ways in which breaches in the travel sector impact your organisations, and what anti-fraud lessons can we learn for wider industry? In addition to the big, high-profile heists, what are the day-to-day frauds that we all need to be vigilant of?

    Martina King

    Martina King, CEO, Featurespace

    Martina King
    Martina King Featurespace CEO

    Martina is CEO of Featurespace and joined the company in 2012. Former Managing Director of augmented reality company Aurasma, Martina has an extensive career in media technology, including leadership roles at Yahoo! Europe and Capital Radio. Martina has been named one of the Top 40 powerful women in tech by Silicon Republic, Cambridge business person of the year 2019 and received the Cards and Payments Industry Achievement Award in 2019.

  • 2:45pm
    Networking break

    Sponsored by:

    Diners Club

  • 3:15pm
    Fintech Showcase

    Five back-to-back quickfire presentations from commercial payments fintechs demonstrate how they are collaborating with financial institutions, solving problems for customers, and simplifying client processes. Followed by a panel discussion and Q&A with the audience.

    Presenters include:

    • Eedenbull
      Alan Gibson, Head of Business Development UK & Ireland
    • Payhawk
      Hristo Borisov, Co-founder and CEO
    • MESH Payments
      Oded Zehavi, CEO & Co-founder
    • Tink
      Jan van Vonno, Research Director

    Alan Gibson

    Alan Gibson, Head of Business Development UK & Ireland, EedenBull

    Alan Gibson
    Alan Gibson EedenBull Head of Business Development UK & Ireland

    Alan joined the senior team at Eedenbull in 2019 and is helping to grow the European footprint of this exciting commercial payments Fintech business while building relationships and working with partner banks. Prior to that Alan has been part of the PayTech Commercial team working on multiple growth projects with some of the largest global financial organisations. Alan has extensive international experience built up over 25 years having been responsible for the commercial card issuing business in Europe of US Bank/ Elavon. Prior to that Alan worked with TSYS in Europe and commercial product development at MasterCard in Brussels. Alan is based in Edinburgh, UK and has a Commerce degree from Edinburgh University. In his spare time, Alan is a keen but sometimes wayward golfer.

    Hristo Borisov

    Hristo Borisov, Co-founder and CEO, Payhawk

    Hristo Borisov
    Hristo Borisov Payhawk Co-founder and CEO

    Hristo Borisov is the Co-founder and CEO of Payhawk – a fast growing European fintech company. He is on a mission to change the face of payments with a next generation spending solution that automates expenses, payments and card spending for growing businesses. With Payhawk, he is building a product that transforms traditional banks to neobanks by helping businesses control card and spend policies in real-time on top of existing bank accounts. His background is in software engineering and emerging products development. He helped develop some of the award-winning products of Telerik which was acquired by U.S. giant Progress Software for $263 million in 2014. In the field of AI, Hristo has a patent-pending technology for CognitiveFlow™ which uses declarative programming techniques to create conversational intelligence for chatbots.

    Oded Zehavi

    Oded Zehavi, CEO & Co founder, MESH Payments

    Oded Zehavi
    Oded Zehavi MESH Payments CEO & Co founder

    Jan van Vonno

    Jan van Vonno, Research Director, Tink

    Jan van Vonno
    Jan van Vonno Tink Research Director

    Jan van Vonno spearheads Tink's research and thought leadership program. Founded in Stockholm in 2012, Tink is Europe’s leading open banking platform that enables banks, fintechs and startups to develop data-driven financial services. Tink’s customers include companies PayPal, NatWest, ABN AMRO, BNP Paribas Fortis, Klarna, and many others. Jan is responsible for the strategic positioning of Tink within the context of open banking and Tink's outbound communication and content. Jan worked most of his career for the International Data Corporation (IDC). During his time at IDC, he covered various technology and business topic as the head of the European digital transformation research program.

  • 4:15pm
    Closing keynote

    Payments Interrupted: a look at the emerging competitive trends in the commercial payments space and what to expect in 2020

    The competitive landscape for commercial payments in Europe is continuing to evolve, at an increasingly fast pace. This session will review some of the key trends that hit the headlines in 2019 and call out if and how these trends may develop in 2020 and what other emerging trends the industry should be aware of as we enter a new decade. This session will also include a focus on the emerging trends seen in the FinTech space as they relate to commercial payments.

    Chris Holmes

    Chris Holmes, SVP, KAE Consulting

    Chris Holmes
    Chris Holmes KAE Consulting SVP

    Chris is a Senior Vice President at KAE, the strategic marketing consultancy. Chris joined KAE in 2007 and during this time, he has managed multiple high profile global projects across the payments space (focusing on various issuing and acquiring topics across both the commercial and consumer payments sectors), banking, FinTech, AltFi and telco industries. His specialist skills are geared to NPD, market sizing and opportunity assessments, benchmarking, and best practice identification. He also heads KAE’s FinTech practice as well as KAE’s wider marketing and business development activity. Chris holds a BSc (Hons) Business Studies degree from the Cass Business School and is also a qualified professional marketer (DipM) and a member of the Chartered Institute of Marketing (CIM). Prior to joining KAE, Chris provided market research and consultancy support on Responsible Business Practice and international development opportunities for the UK Food and Drink industry.

  • 5:00pm
    Conference concludes