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Agenda

8.00am -8.50am

Registration

8.50am -8.55am

Welcome address

8.55am -9.35am

Middle Market pulse-trends, insights, and the future of payments

This session will explore the latest research on emerging commercial payment and card trends, examining their impact on payment structures and operations. It will highlight drivers, metrics, and growth projections in the middle market while analysing shifts in the business landscape. Gain insights into industry-specific payment preferences, segmented by company size and sector, and discover future payment trends.

  • Kimberly Roseler

    Program manager National Center for the Middle Market

    X
  • Lauren Hewings

    Senior director, treasury and working capital solutions Visa

    X
9.35am -10.15am

Panel discussion: Navigating uncertainty, geopolitical shifts and economic strategies for payment resilience

Amid geopolitical uncertainty, tariffs, supply chain disruption, market instability, and economic volatility, this session explores strategies for banks and card providers to build resilience, navigate regulations, and support clients. It will address how mid-market institutions can handle these challenges to stay profitable and innovative in the commercial card space despite high rates and rising technology investments. Key insights will cover macroeconomic trends, policy effects, and best practices to ensure market stability and promote long-term growth.

  • Michael Salerno

    Vice president, global banking group FNBO

    X
10.15am -11.00am

Virtual card use cases and innovation: lightning talks

This session brings together top experts to share their knowledge and show successful implementations of VCs and the benefits for client engagement and operational efficiency. Three ten-minute presentations/use cases will deep dive and discuss how to increase adoption through ease of use and fintech partnerships and will focus on the following areas: 

  • Risk management and security in virtual card payments: balancing security and customer satisfaction
  • Trends in mobile virtual card adoption and usage
  • Integration of virtual cards with expense management systems
  • Innovations in virtual card offerings and their evolving value
  • Paul Krumholz

    US head of product management, NA commercial cards HSBC

    X
  • Shlomo Mayer

    Vice president, product management, small and medium enterprises Mastercard

    X
Moderated by
  • Davide Villa

    Senior consultant Edgar, Dunn & Company

    X
11.00am -11.30am

Networking break - sponsored by Inlogik

11.30am -12.10pm

Panel discussion: Reviving value: the re-emergence and impact of ACH

This session will explore how ACH impacts commercial card payments, focusing on benefits, challenges, negotiated interchange and integration into broader payment platforms. Real-world case studies will show successful adoption across industries, highlighting how these models drive value and growth.

Moderated by
  • Jason Turner

    VP, national solution consulting manager Commerce Bank

    X
12.10pm -12.30pm

Panel discussion: The rise of real-time payments

Dive into the evolution and global adoption of real-time payments within the mid-market space. Examine the impact on commercial transactions and how commercial cards complement RTP payment methods. Learn how businesses are integrating diverse payment solutions to enhance supplier payments and streamline B2B ecosystems

Moderated by
  • Davide Villa

    Senior consultant Edgar, Dunn & Company

    X
12.30pm -1.30pm

Lunch

1.30pm -2.10pm

Latest supplier enablement and acceptance strategies

This session will address the ongoing challenges of supplier enablement in virtual card acceptance and other B2B payments. Discuss strategies to reduce friction, improve supplier relationships, and improve transaction processes. Including a case study to present successful supplier engagement and acceptance results.

2.10pm -2.50pm

Panel discussion: Redefining commercial card processing

This session will explore the future of commercial card processing, addressing limitations of current platforms and emerging alternatives. Key topics include challenges like virtual card reissuance, transaction size and velocity limits, and mobile wallet provisioning. It will also cover critical considerations for banks when converting processors, ensuring a smoother transition and an optimised buyer journey.

  • Lizzie Pine

    Executive director, head of CB commercial card JP Morgan Chase & Co 

    X
Moderated by
  • Hugh Gallagher

    Director and CFO Edgar, Dunn & Company

    X
2.50pm -3.30pm

Panel discussion: Building stronger partnerships and best practices for fintech onboarding and collaboration

This session will explore how banks can use fintech partnerships to drive agility, overcome legacy limitations, and accelerate innovation. It will cover best practices for selecting partners, streamlining onboarding, and navigating compliance challenges, while highlighting strategies to simplify integration and maximise long-term collaboration.

  • Stephanie Wilczewski

    Director, B2B payables product strategy and new initiatives intelligent payables and card product management, global payment solutions Bank of America

    X
  • Jason Turner

    VP, national solution consulting manager Commerce Bank

    X
  • Tracy Armstrong

    Head of commercial card & payables, corporate products & services TD Bank

    X
Moderated by
3.30pm -4.10pm

Networking break - sponsored by Discover

4.10pm -4.50pm

Maximizing value: smarter rebate management, incentive programs and pricing strategies

This session will explore innovative approaches to automating rebate management and optimising pricing strategies for both mid-market and large corporate clients. It will cover how automation in contract and volume management can drive profitability and efficiency. This panel discussion will feature experts from pricing teams and fintech providers, offering diverse insights into best practices for maximising value and navigating the complexities of rebate and pricing strategies in today’s competitive landscape as well as the future of interchange.

5.30pm

Networking reception.

End of day 1

8.50am -8.55am

Welcome remarks and recap of day 1

8.55am -9.05am
  • Laura Shelton

    Global head of business travel & MIS solutions Discover Global Network

    X
9.05am -9.35pm

Fireside chat: Corporate strategies: defining payment goals

This session will feature mid-market corporate leader(s) who will share how they define and execute payment strategies. Discuss the challenges in aligning payment solutions with business objectives, optimising processes, and leveraging partnerships for efficiency and beyond.

9.35am -10.00am

Corporate case study: Virtual card embedded payments

10.00am -10.45am

Roundtable discussions

Delegates choose one: 

  • Fraud trends and future-proofing strategies – Maria Line, head of customer engagement, portfolio management and commercial card, FNBO
  • Data and analytics: unlocking value for Middle Market companies – Mitchell Bessey, senior director, head of NA commercial solutions, Visa
  • Next generation of virtual card products – Afua Appea, director, product management, Mastercard
  • E-commerce: personalization and consumerization of B2B payments 
  • Best practices of AP/AR automation – Heather Fraser, executive director, commercial banking, JP Morgan
  • Innovative fintech strategies to enhance mid-market working capital access
  • The future of interchange
  • Mitchell Bessey

    Senior director - Visa commercial solutions (VCS),North America Visa 

    X
  • Heather Fraser

    Executive director, commercial banking JP Morgan

    X
  • Maria Line

    MD, head of commercial card FNBO

    X
10.45am -11.15am

Networking break - sponsored by Windward Strategy

11.15am -12.00pm

Panel discussion: Creating seamless finance and unlocking growth with embedded integration

This session will explore the critical role of embedding financial services into key business platforms for middle market companies. It will address common challenges faced by firms with limited technical resources and highlight collaborative models between banks and business platforms. The discussion will also explore ecosystem partnerships and emerging innovation opportunities, offering insights on how businesses can leverage embedded finance to drive growth, streamline operations, and improve customer experiences.

  • Paul Krumholz

    US head of product management, NA commercial cards HSBC

    X
  • Mitchell Bessey

    Senior director - Visa commercial solutions (VCS),North America Visa 

    X
12.00pm -12.30pm

In conversation: Accelerating the Middle Market with Mastercard

Join us for a discussion on how Mastercard is empowering middle-market businesses with a tailored suite of solutions that accelerate growth, drive digitization, and enhance security. Discover how Mastercard’s commitment to innovation and collaboration is driving real change for the middle market, enabling smarter financial decisions and fostering stronger performance.

  • Sheelu Jain

    Vice president, U.S. head of mid-market products Mastercard

    X
12.30pm -1.00pm

In conversation with the client: Leveraging gap analysis for strategic growth

This session will explore how financial institutions can leverage gap analyses to drive strategy, prioritize product enhancements, and strengthen business cases. Panellists will share experiences in using analysis outcomes to gain leadership buy-in, navigate internal approvals, and stay relevant amid evolving trends. The role of partnerships with Visa in supporting issuer strategies will also be discussed.

  • Cheri Hansen

    VP, purchasing card regional manager Arvest Bank

    X
  • Stephanie Foster

    Commercial payments regional manager Arvest Bank

    X
  • Greg Banks

    Director large and middle market sales Visa

    X
1.00pm -2.00pm

Lunch

2.00pm -2.40pm

Lightning talks: AI in action: transforming payments with smart solutions

This panel brings together leading AI experts to share their expertise on how AI is revolutionising the payments landscape with practical applications. This session will explore how AI enhances client onboarding, streamlines integration, and simplifies reporting, driving greater operational efficiency. Three ten-minute presentations/use cases will explore and highlight how AI is used in payment ecosystems and focus on improving accuracy, accelerating processes, and unlocking new growth opportunities. The discussion will uncover best practices, challenges, and innovative approaches into how businesses can leverage AI-driven solutions to stay competitive and future-ready in an evolving financial landscape. Real-life applications from operations managers, pricing teams, client executives, and sales teams.

Practical applications of AI in:

  • Fraud prevention;
  • Client experience optimization;
  • Operational efficiency and automation.
  • Breenae Washington

    Director, product management – mid-market accelerator Mastercard

    X
  • Chris Voss

    Independent expert

    X
2.40pm -3.10pm

Embracing the fintech innovators: how can banks stay competitive?

Fintechs are reshaping payments with innovative models and high rebates, challenging traditional banks to stay competitive. This session will explore how banks can stay competitive and utilise Fintechs for their growth initiatives.

  • Felipe Lopez

    Vice president, business development Mastercard

    X
Moderated by
3.15pm

End of conference