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Agenda

8:00am -9:00am

Registration

8:50am -8:55am

Welcome address

8:55am -9:15am

Macro outlook from The Economist Group

Macro and political outlook in the US economy and beyond – what it means for mid- market participants?

9:15am -9:50pm

PRESENTATION: NCMM – Middle Market indicator

An examination of research findings on the current trends,  regulatory changes and their potential impacts on payment structures and operations. It will also focus on drivers and performance of the middle market, alongside growth projections and shifts in the business environment. The session will help understand payment preferences across industries and will provide an overview of payment preferences among commercial entities, segmented by company size, industry, and other indicators.

  • Leigh Radtke

    Vice president, head of North America product,
    Visa

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  • Doug Farren

    Managing director
    National Center for the Middle Market

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9:50am -10:30am

This session will delve into the current innovations in banking and payment solutions driven by fintech companies. It will address market assessments and share insights into market valuations and M&A trends within the payments industry, and their implications for banks and fintech players.

10:30am -11:10am

Networking break

11:10am -11:50am

Enhancing expense management efficiency and processes in commercial card programs

Exploring solutions beyond file-based integration, the importance of integrating commercial card and expense management platforms. The current challenges of relying on file-based integrations and the separation of commercial cards from expense management systems. Is there the need for a cohesive solution that addresses both B2B supplier spend and T&E expenses. The importance of returning to basics and seeking integrated solutions rather than disparate products. explore alternative approaches to expense management, such as US Bank’s TravelBank platform, which offers a seamless experience for expense management and travel booking within a single portal, exploring solutions like carIQ from fintech companies to.

11:50am -12:30pm

PANEL DISCUSSION: Exploring next-generation commercial card processing platforms

Assessing the satisfaction levels of current commercial card processing platforms and exploring alternatives to better suit participant requirements. Delving into the challenges inherent in existing products and platforms, emphasizing solutions that streamline processes for reissuing virtual cards and enhance the overall buyer journey. Focusing on the versatility of these platforms beyond traditional commercial card and card payments, examining payment size limitations where transactions have to be split for successful authorizations and number of transactions (velocity) per card account limitations. Mobile wallet provisioning, or more importantly, what it takes to convert/change processors for banks.

12:30pm -1:10pm

PANEL DISCUSSION: Update on Virtual cards acceptance

Exploring the current state and future of virtual cards in commercial payments and strategies to expedite the widespread adoption of virtual cards. Examining current trends and emerging use cases for virtual card payments in travel and B2B payments.

  • Shawn Thomas

    Senior director for global B2B acceptance

    Visa

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  • Paul Krumholz

    US head of product management, NA commercial cards
    HSBC

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1:10pm -2:10pm

Lunch

2:10pm -2:50pm

PRESENTATION: Insights into Instant Payments and FedNow: a 2-year review

This session will share the latest updates on the FedNow adoption and how they been used so far.  What’s the spend? What’s the breakdown by types of use cases? What’s the prevalence of use for invoice space payments? What extent FedNow could become a payment rail or payment option behind the scenes of some of these mobile apps?

2:50pm -3:30pm

DISCUSSION AND USE CASES: Monetising embedded payments in the Middle market segment

Examining current market usage and potential broader applications of embedded payments, along with common use cases

3:30pm -4:10pm

Networking break

4:10pm -4:50pm

PANEL DISCUSSION: Assessing the impact of in-house Agent Bank programs

Evaluating in-house agent bank programmes and their role in commercial card issuance, particularly for smaller financial institutions. Exploring the advantages and disadvantages of relying on agent programmes, using practical examples. Considerations for bringing programmes in-house and factors to consider when transitioning from an agent programme to an in-house programme. Community banks perspectives on their experiences with agent programmes and potential considerations for transitioning in-house.

4:50pm -5:30pm

PANEL DISCUSSION: Serving gap customers

Addressing the needs of customers falling between small business and commercial card segments, and sharing best practices

 

5:30pm

Networking Reception. End of Day 1

9:00am -9:05am

Welcome remarks and recap of Day 1

9:05am -9:50am

Practical insights from Middle Market Customer CFOs

9:50am -10:20am

CASE STUDY: Streamlining rebate platform automation

Assessing the need for and benefits of implementing rebate platform automation within organisations.

10:20am -11:05am

PANEL DISCUSSION: Achieving a greater supplier enablement and onboarding

Exploring strategies to empowering supplier onboarding, especially in Virtual Card ( VC) programs, and enhance industry engagement for improved enablement. Highlighting best practices. How are banks approaching this challenge strategically? What is the industry doing to engage acquirers in support of greater and better enablement. Which technologies are they employing to track calls, emails, and correspondence, ensuring maximum efficiency and effectiveness? Digital supplier onboarding for card programs (vs. call campaigns). Could there be an approach where a far greater portion of that is automated?

11:05am -11:45am

Networking break

11:45am -12:30pm

Corporate Case Study: Supplier and Buyer insights

Representatives from both buyers and suppliers share their experiences and strategies for successfully transitioning to digital payments and attaining mutually beneficial outcomes

12:30pm -1:00pm

PANEL DISCUSSION: Getting your P&L right- navigating commercial card profitability and optimising working capital

With impending interest rate adjustments, the financial sector intensifies its focus on commercial card profitability. Anticipation of Federal Reserve rate reductions amplifies concerns over profitability. Discover how companies are driving working capital efforts for customers. Explore initiatives to support customers in optimising their working capital. How banks analyse cost of funds formulas, impacting commercial card program profitability. The industry approach used to manage or calculate rebates. Focus on strategies for balancing profitability and growth amid shifting financial dynamics

 

1:00pm -2:00pm

Lunch

2:00pm -2:15pm

Presentation TBC

2:15pm -3:00pm

PANEL DISCUSSION: " Per aspera ad astra”- future of card payments and the intersection of creativity and commercial payment models

Discover the future trends shaping the payments industry, encompassing the competition between card and non-card payment methods, the advancement of faster payment solutions, and the dynamic fintech landscape within B2B and travel payments in the next 5-10 years. 

  • William Kniering

    SVP, head of commercial card
    Texas Capital Bank

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3:00pm -3:40pm

Table discussion groups

Delegates please choose one:

  • Fraud mitigation
  • Impact of real-time payments on mid-market corporate markets
  • Data optimization
  • Next generation of virtual card products
  • Digitization and tokenization in facilitating foreign payments
  • E-commerce: Personalization and consumerization of B2B payments led by Paul Krumholz, US head of product management, NA commercial cards, HSBC
  • Best practices of AP/AR automation
  • Market opinions and thoughts on ACH Plus
  • Verticals
  • Potential implications of the CCCA- Credit Card Competition Act
3:40pm

End of the Conference