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Programme

Downloadable Agenda

8.00am -9.00am

Registration and networking breakfast

9.00am -9.05am

Welcome Address

  • Emma West

    Managing director, global events business, The Economist

    X
9.05am -9.35am

Simplifying the customer journey to unlock more payment volume

Simplifying the customer experience is paramount to unlocking payment volume and driving substantial growth. This panel session will delve into current trends, strategies, technologies, and best practices that industry leaders are employing to streamline the customer experience, reduce friction, and maximize operations.

  • Harry Harnett

    SVP, head of commercial card product management & development
    PNC Financial Service

    X
  • Matthew Miller

    Head of partnerships
    Viewpost

    X
  • Steve Weber

    President & CEO
    PaperTrl

    X
Moderated by
  • Leigh Radtke

    Vice president, head of North America product
    Visa Commercial Solutions

    X
9.35am -10.15am

Panel Discussion: Unlocking collaborative digital payment transformation journeys and consumerization of B2B payments

Discover how the successful integration of digital payment solutions is transforming the commercial payments landscape by fostering mutually beneficial relationships between corporate buyers and suppliers. These innovations are optimizing both accounts payable (AP) and accounts receivable (AR) processes, creating win-win scenarios for all parties involved. Learn how consumer experiences are influencing B2B payments and delve into the latest trends in fintech innovation, exploring how these developments are reshaping the future of commercial transactions.

  • Rima Ghose

    MD, Global head of digital for commercial cards
    Citi

    X
  • Viviane Sabat

    Senior vice president, product development
    Mastercard

    X
  • Marcos Gelfi

    Global head of commercial products, cardholder services, fraud & disputes
    Discover

    X
  • Jørgen Christian Juul

    CEO
    Cardlay

    X
Moderated by
  • Greg Toussaint

    Director
    Edgar, Dunn & Company

    X
10.15am -10.55am

Panel Discussion: Building a balanced B2B payment ecosystem-enhancing acceptance for suppliers and acquirers

Explore the importance of creating a balanced ecosystem that benefits all stakeholders in the B2B payments space. Panellists from Mastercard and leading acquirers will share strategies and insights on enhancing acceptance, fostering collaboration, and driving value across the transaction spectrum.

  • Raghu Adiraju

    Vice president, commercial acceptance
    Mastercard

    X
  • Ken Han

    Senior product manager, supplier enablement

    Codat

    X
  • Paul Uher

    Merchant services – head of commercial and corporate banking
    Wells Fargo

    X
Moderated by
10.55am -11.25am

Networking break

11.25am -12.05pm

Revolutionizing payment dynamics with flexible interchange solutions

This session will focus on the evolution and advantages of variable and flexible interchange solutions in the payment industry and address common misconceptions surrounding proprietary rates and flexible interchange within the B2B payment industry. With a focus on educating the audience, we will clarify what these rates represent and how they are not merely tools for accountability.

  • Sebastien Delasnerie

    Executive vice president, commercial card

    Mastercard

    X
  • Munim Jalil

    North America B2B product head
    Citi

    X
  • Brian Marx

    Senior director, global products and solutions
    Visa Commercial Solutions

    X
  • Tony Yazzolino

    Senior vice president, commercial card and merchant director
    Umpqua Bank

    X
Moderated by
12.05pm -12.30pm

Fireside chat: ePayables in action

Join representatives from Boost Payment Solutions, MUFG and Chevron for an insightful fireside chat about the journey of launching a successful ePayables virtual card program and gain valuable insights to apply to your own organization’s payments strategy.

  • Priscilla Crawford

    Vice president, card relationship manager, commercial card
    MUGF Bank

    X
  • Blake Hoelscher

    GPO – finance shared services
    Chevron

    X
Moderated by
  • Dean Leavitt

    Founder and CEO
    Boost Payment Solutions

    X
12.30pm -1.30pm

Lunch and networking

1.30pm -2.40pm

Breakout rooms -this agenda now divides into 2 tracks

1.30pm -2.10pm

Rebate management and automation- tackling margin compression and market complexities in the US vs other geographies

Rebate management continues to be a significant challenge in the marketplace, driven by the need for profitability amidst compressing margins and increasingly complex interchange rates. Explore the pain points of manual rebate processes, how rebate automation can provide financial institutions with the flexibility and visibility needed to navigate these complexities and better serve their commercial customers.

  • Roy Parra

    Head of portfolio management, commercial cards
    Citi

    X
  • Ian Stewart

    SVP, head of commercial card product management
    Truist

    X
  • Udayan Dekhtawala

    Head of enterprise data management, banking & payments
    Argus /Transunion

    X
  • Connor Olsen

    General manager
    Yojna

Moderated by
1.30pm -2.10pm

Virtual cards and industry-specific innovations in mobile virtual cards

Explore the developments of VCC towards Mobile Virtual Cards. Addressing the new use cases that mobile VCC will enable in Ecommerce but also in industries like HealthCare, Insurance.

  • Natasha Molnar

    Director, product manager, commercial cards
    Santander

    X
  • Neil Park

    Digital lead, commercial cards
    Citi

    X
  • Lizzie Pine

    Executive director, head of CB commercial card

    JP Morgan Chase & Co 

    X
  • Sergio Ortega González

    Global cash management & commercial cards discipline leader
    BBVA

    X
Moderated by
2.10pm -2.40pm

FedNow and RTP -how FedNow can be utilized in the corporate world?

The latest developments surrounding FedNow adoption and when will FedNow be rolled out to merchants as a form of payment to reduce cost of acceptance? Discover the potential of FedNow as a seamless payment rail integrated within mobile applications. Assessing coexistence of FedNow and RTP (Real-Time Payments) and comparative use cases.

  • Erik T Van Bramer

    SVP, head of national sales/customer relations
    Federal Reserve Bank of Chicago

    X
Moderated by
2.10pm -2.40pm

Advanced commercial card processing platforms

Evaluating the satisfaction levels with existing commercial card processing platforms and investigating alternatives that better align with participant needs. What are the inherent challenges in current products and platforms and solutions that improve the efficiency of virtual card reissuance and enhance the overall purchasing experience? Focus on the versatility of these platforms beyond conventional commercial card payments, transaction size limitations requiring split authorizations and more.

  • Tracy Armstrong

    Head of commercial card & payables, corporate products & services
    TD Bank

    X
  • Ray Champ

    Managing director

    Webster Bank

    X
Moderated by
2.40pm -3.10pm

Case study presentation and Q&A: Brazil's PIX - a bold disruption in the payments industry

  • Renato Gomes

    Deputy governor
    Central Bank of Brazil

    X
Moderated by
3.10pm -3.40pm

Networking break - sponsored by Discover Global Network

3.40pm -4.20pm

Panel discussion: Partnership and emerging FinTech’s- how financial institutions can partner today and co-dependency forecast in 2025

Overview of how partnerships between banks and fintech companies have evolved over time. Key milestones in the development of these relationships from the past to the present. Future trends impacting banks and FinTechs. Forecast of how these trends could shape the future of partnerships and co-dependency by 2025. Approaches to partnering with start-ups and bank-FinTech relationship dynamics.

  • Stephanie Wilczewski

    Director, B2B payables product strategy and new initiatives

    Bank of America

    X
  • Rob Snyder

    Director payments partners and FIs
    Edenred Pay

    X
  • Chrissy Wagner

    SVP automated finance
    FIS Automated Finance

    X
  • Jon Oakes

    Managing director of card products
    Silicon Valley Bank

    X
Moderated by
  • Jason Turner

    VP, national solution consulting manager
    Commerce Bank

    X
4.20pm -5.15pm

Innovation Showcases - Shaping the future of payment innovations

This session will spotlight emerging fintech companies driving innovation in the commercial payments space. It will also include a competition where participants can present their innovative solutions, with the audience voting to determine the winners. 

 

Part 1: Fireside Chat: Shaping the future of payment innovations

Shari Krikorian, VP, global core products, Visa in conversation with Patrick W. Diemer, Chairman, European business travel association and senior advisor, Arthur D. Little

 

Part 2: Innovation Showcases

Moderator: Patrick W. Diemer, Chairman, European business travel association and senior advisor, Arthur D. Little
Ernest Rolfson
, CEO and founder, Finexio
Pradeep Suchdeo
, Chief product officer, SETTL

  • Shari Krikorian

    VP, global core products
    Visa Commercial Solutions

    X
  • Ernest Rolfson

    CEO and founder
    Finexio

    X
  • Pradeep Suchdeo

    Co-founder, chief product officer
    SETTL

    X
Moderated by
  • Patrick W. Diemer

    Chairman, European business travel association and senior advisor
    Arthur D. Little

    X
5.15pm -6.15pm

Reception and networking

8.15am -9.00am

Registration and networking breakfast

9.00am -9.05am

Welcome address / Day 1 recap

Moderated by
  • Patrick W. Diemer

    Chairman, European business travel association and senior advisor
    Arthur D. Little

    X
9.05am -9.15am

Innovation Awards

Innovation awards announcement voted by the CPI audience

  • Leigh Radtke

    VP, Head of North America product
    Visa Commercial Solutions

    X
9.15am -10.00am

Enhancing customization and maximizing returns through embedded finance and payments

Addressing the rise of embedded finance and payments, exploring how integrating financial services into various platforms can drive value and efficiency. Use cases and success stories will illustrate the potential of embedded solutions.

  • Holly Tennent

    Director, virtual payables and supplier strategy product manager
    Bank of America

    X
  • Lia Cao

    Managing director, global head of embedded finance & solutions

    J.P. Morgan

    X
  • Christopher Chazin

    SVP, head of treasury and trade products and services, commercial banking
    TD Bank

    X
  • Vasudha Ramachandran

    Senior vice president, B2B digital product and design
    Mastercard

    X
Moderated by
  • Greg Toussaint

    Director
    Edgar, Dunn & Company

    X
10.00am -10.30am

The soft underbelly of card program growth

Most commercial card-using organizations project expected increases in future card spending. However, RPMG Research analysis of recent benchmark survey and Federal Government data shows that about 31% -37% of card programs (both of plastic cards and virtual cards when new programs are removed) are actually growing after inflation is considered, and most of the significant spending growth is from a subset within this group. The purpose of this presentation is to identify challenges (and opportunities) within customer growth data, discuss issuer and end-user factors influencing card spending growth patterns, and articulate solution options to support a more broad-based portfolio growth.

  • Richard Palmer

    President RPMG Research Corporation
    Senior Lecturer Washington University in St. Louis

    X
Moderated by
  • Greg Toussaint

    Director
    Edgar, Dunn & Company

    X
10.30am -11.00am

Networking breaks and coffee tables - sponsored by Windward Strategy

11.10am -11.40am

Special guest address and Q&A : Reducing payment fraud

Discussing real-world fraud cases and effective fraud prevention strategies. Understanding fraud losses and coverage in payment systems. What are the actual risk factors and the best safeguarding strategies taken by the industry to identify, track, prevent and combat AML and phishing attacks.

  • Maria Line

    Head of commercial card
    FNBO

    X
  • Kristin Heffner

    Senior director, head of Visa U.S. regional commercial sales
    Visa Commercial Solutions

    X
  • Ron Chang

    FBI

    X
Moderated by
11.40am -12.20pm

Roundtables: Breakouts

Please select one of the following roundtable discussions to attend:

Security and fraud – Maria Line, Head of commercial card, FNBO
Data and spend management – Lizzie Pine, Executive director, head of CB commercial card, JP Morgan Chase & Co
Virtual cards – Greg Thompson, Chief commercial officer, Dataflexnet
Real-time payments – Arthur Weiner, Founder & principal consultant, N Brook Advisors, LLC
AP/AR automation – Christopher Varian, Director, commercial card sales, Webster Bank
AI – Frank Martien, Founder, Windward Strategy
Verticals- focus on the key areas of payments challenges and technologies that are evolving in healthcare – Yusuf Qasim, President, payments optimization, Zelis
Card incentives & pricing structure –Felix Ayarza, Global corporate payments head, senior vice president, Citi

  • Maria Line

    Head of commercial card
    FNBO

    X
  • Lizzie Pine

    Executive director, head of CB commercial card

    JP Morgan Chase & Co 

    X
  • Greg Thompson

    Chief commercial officer

    Dataflexnet Limited

    X
  • Arthur Weiner

    Founder and principal consultant
    N Brook Advisors, LLC

    X
  • Christopher Varian

    Director, commercial card sales commercial bank
    Webster Bank

    X
  • Frank Martien

    Founder

    Windward Strategy, Inc.

    X
  • Yusuf Qasim

    President, payments optimization
    Zelis

    X
  • Félix Ayarza

    Global corporate payments head, senior vice president
    Citi

    X
12.20pm -1.20pm

Lunch and networking

1.20pm -1.30pm

Presentation: Discover Global Network Payments State of the Union

  • Laura Shelton

    Global head of business travel & MIS solutions
    Discover Global Network

    X
1.30pm -2.15pm

Leader perspectives and forecasts: Future proofing your business

Delve into the evolving landscape of executive leadership within the commercial card and payment industry. As organizations increasingly prioritize Environmental, Social, and Governance (ESG) goals, Equity, Diversity, and Inclusion (EDI) initiatives, and innovation strategies, we assess the current state of the industry and identify critical areas for future development. Leaders will share insights on the approaches their firms have adopted to navigate challenges in the payment space, showcasing real-world examples of adaptation and resilience. Additionally, we explore how to prepare future payments leaders for a career that bridges profit and purpose and how to close the generation gap by attracting a broader spectrum of talent for success in business. The discussion will equip participants for the transformative years ahead, aiming towards 2025-2026.

  • Bridgit Chayt

    Executive vice president, head of commercial payments and treasury management
    Fifth Third Bank

    X
  • Tony Yazzolino

    Senior vice president, commercial card and merchant director
    Umpqua Bank

    X
  • Christopher Chazin

    SVP, head of treasury and trade products and services, commercial banking
    TD Bank

    X
Moderated by
2.15pm -2.45pm

From booking to expensing: reviewing the integration puzzle in business travel payments

Integrating booking, payment, and expensing platforms in business travel remains a significant challenge. Suppliers often start by focusing on one area—booking, paying, or expensing—before expanding into others. However, fully integrating the payment component while managing different payment methods (lodge cards, plastic, virtual cards, etc.) remains complex. In this session, two corporate industry experts will share what they’ve observed in both successful and flawed integrated offerings from platform providers and how end-to-end solutions are taking shape. They’ll also discuss best practices, emerging trends, and opportunities for financial service providers to contribute to a more streamlined, holistic travel management experience.

  • Danielle Amoroso

    Associate director, travel & expense

    Otsuka America Pharmaceutical

    X
  • Jami Stapelmann

    Executive director global travel

    Estee Lauder Companies

    X
Moderated by
  • Greeley Koch

    Managing director
    490 Consulting

    X
2.45pm -3.15pm

CEO Panel: Transforming travel and expense management

Investigate the latest innovations in travel and expense management, analysing the convergence of payment and expense. Understand how companies are shifting towards proactive spend management and explore new technologies and strategies for effectively managing travel expenses.

  • Stephany Kirkpatrick

    Founder & CEO
    Orum

    X
  • BC Krishna

    Founder and CEO
    Centime, Inc.

    X
  • Malte Rau

    CEO
    Pliant

    X
Moderated by
  • Patrick W. Diemer

    Chairman, European business travel association and senior advisor
    Arthur D. Little

    X
3.15pm -3.30pm

Summary and wrap up