Agenda

If you are interested in becoming a speaker at CPI Global Summit 2020, please contact Melissa Sefic at melissasefic@economist.com.

 

Overview

The new B2B environment: Covid-19 impacts

Dramatic disruption to businesses due to the pandemic has seen T&E decline, e-commerce pick up and also highlighted the need to automate and digitise payment and receivables processes in organisations. On the first morning, B2B payments leaders give their vision of how their ecosystems are changing and the new opportunities that the new environment presents. Please note that all times are in EST and BST.

  • 8:45am EST
    1:45pm BST
    Welcome & introductions
    Melissa Sefic

    Melissa Sefic, SVP, Head of Commercial Payments International, The Economist Group

    Melissa Sefic
    Melissa Sefic The Economist Group SVP, Head of Commercial Payments International

    Melissa Sefic is SVP, Head of Commercial Payments International, an organization that produces educational networking events for professionals in the commercial card and payments industry. With over 15 years’ experience in the conference and events business, Melissa comes from American Banker where she oversaw sales and business development initiatives acting as a consultant to many organizations looking to expand their brand and thought leadership presence in the U.S. She is based in New York City.

  • 9:00am EST
    2:00pm BST
    Our world now

    2020 has been a transformative year with the financial impacts of coronavirus still resonating throughout the world. From the emergency interest rate cuts and fiscal stimulus measures and bailout budgets, to the dramatic fall in demand and speculative rise in stock market valuations, the fallout of Covid-19 will be felt throughout finance and business for many months to come. With recessionary forces gathering pace, the environment and prospects for companies and markets is challenging. In this session we discuss the fallout for the payments industry in products and markets, the strategies to mitigate business disruption, and the positive steps the industry can take as we rebuild markets into the recovery.

    Kevin Phalen

    Kevin Phalen, Head of Global Business Solutions, Visa

    Kevin Phalen
    Kevin Phalen Visa Head of Global Business Solutions

    Kevin Phalen is Senior Vice President and Global Head of Visa Business Solutions. Kevin joined Visa in 2017 and is using his past experience and success in commercial and business banking to increase Visa’s edge as the leader in the payments space for commercial payment solutions. Prior to joining Visa, Kevin led the Commercial Card, Prepaid Card and Comprehensive Payables business for Bank of America Merrill Lynch. He also led the Public Sector Banking GTS coverage team. Additionally, earlier in his 9 years with the bank, Kevin led the Merchant business along with the Trade and Supply Chain business. Kevin also spent 7 years at JP Morgan Chase earlier in his career. Kevin and his wife Deb recently moved from Chicago to San Francisco. Kevin has two sons, Liam age 22, recently graduated from the University of Edinburgh and Quin age 20 just started his 3rd year at the University of Edinburgh.

    James Anderson

    James Anderson, Executive Vice President, Commercial & B2B Solutions, Mastercard

    James Anderson
    James Anderson Mastercard Executive Vice President, Commercial & B2B Solutions

    James Anderson is Executive Vice President of Commercial & B2B Solutions at Mastercard and a member of the company’s management committee. In this role, he is responsible for all of Mastercard’s products and programs targeted at business users – including Small and Medium Business (SMB) and Travel and Entertainment programs, virtual card solutions for Accounts Payables and a set of new Business to Business products under development. Before taking on his current role, James served as Executive Vice President of Digital Payment Products, leading three initiatives; Mastercard Digital Enablement Service (MDES), Masterpass and the API platform. He has spent his career at the intersection of mobile, payment and internet technologies in Product Development, Business Development and General Management roles. James holds an MBA from Columbia University and received a bachelor’s degree in politics, philosophy and economics from the University of Oxford. James joined Mastercard in 2007.

    Gonca Latif-Schmitt

    Gonca Latif-Schmitt, Managing Director, Global Head of Commercial Cards, Citi

    Gonca Latif-Schmitt
    Gonca Latif-Schmitt Citi Managing Director, Global Head of Commercial Cards

    Gonca Latif-Schmitt is a Managing Director within Citi’s Treasury and Trade Services at Citi based in New York. Gonca is on the Treasury and Trade Solutions Executive Committee as the Global Head of Commercial Cards. In this role Gonca provides leadership to a global and cross functional team of 1500+ professionals across Sales, Product Management, Client Delivery and Technology. As the Global Head of Commercial Cards, Gonca develops the strategic direction for the business as well as provides operational oversight for a global business spanning over 100 countries. Gonca has been with Citi for 23 years. Prior to her current appointment, she was the North America Business Head of Commercial Card responsible for Citi’s end to end NA card business as well as management of NA headquartered clients programs globally. Prior to her role in Commercial Cards, Gonca was responsible for Development Organizations and Embassy Banking segment within the North America Public Sector Group. Her team primarily focused on managing a global portfolio of solutions that leverage Citi’s 100+ country footprint. She worked closely to develop financial solutions to support these clients as they deliver humanitarian aid in development markets globally. In the early part of her career, her focus had been on managing client relationships across several verticals to include industrials, media, broker/dealer, mutual funds and public sector. Gonca holds a BA from New York University. She lives in Manhattan with her husband and two daughters.

    Jennifer Petty

    Jennifer Petty, Global Card and Comprehensive Payables Executive, Bank of America

    Jennifer Petty
    Jennifer Petty Bank of America Global Card and Comprehensive Payables Executive

    Jennifer Petty is head of Global Card and Comprehensive Payables in Global Transaction Services at Bank of America Merrill Lynch. In this role, she manages a global team responsible for development and marketing of consistent global corporate card and payment products, working closely with product specialists and card account managers. She and her team develop and implement client-focused card and payments strategies while assessing strategic implications of market forces within the card, mobile and virtual payments space. Petty joined Bank of America in 1996 and became a member of the Card Payment Solutions product team in 2001.

    Frank Martien

    Frank Martien, MD, Accenture

    Frank Martien
    Frank Martien Accenture MD

    Frank Martien joined legacy First Annapolis in 1996, now a part of Accenture, and is an expert in B2B payments strategy where he focuses on network-rail settled B2B payments (e.g., virtual cards, corporate cards, p-cards, business credit cards, and fleet cards. His engagement experience includes a wide spectrum of strategy, primary and secondary market research, financial analysis, vendor selection and M&A-related client assignments. Frank’s clients include banks, payment networks, private equity firms, and multinationals. Through client assignments, speeches at major industry events and client conferences, articles and quotes in payments-related publications, and as an advisory board member of Commercial Payments International, Frank is a recognized industry expert. Frank received his MBA from the Darden School at the University of Virginia. He received his undergraduate degree from Washington & Lee University.

    Dean M. Leavitt

    Dean M. Leavitt, Chairman & CEO, Boost Payment Solutions

    Dean M. Leavitt
    Dean M. Leavitt Boost Payment Solutions Chairman & CEO

    Dean Leavitt is the founder and CEO of Boost Payment Solutions, the only acquirer in the United States focused exclusively on the business-to-business electronic payments. Dean is a well-respected veteran of the electronic payments industry with nearly 25 years of experience in various leadership roles at both public and private companies. Dean has received numerous awards from his industry peers and is often asked to speak at industry events. Dean currently serves on the advisory board of Commercial Payments International, having previously served two terms on the board of directors of the Electronic Transaction Association. Dean holds a B.A. with high honors from Emory University, where he served on the college’s Alumni Board of Trustees from 2002-2008.

  • 9:45am EST
    2:45pm BST
    T&E recovery

    The travel industry was especially hard hit by coronavirus and T&E together with fuel payments form the biggest slice of the commercial cards market. With global travel still restricted and expense budgets severely constrained, coupled with low demand for fuel, this segment is on a long road to recovery. In fact, recent surveys have indicated that T&E spend on commercial cards will not reach pre-pandemic levels until 2023. In this session, we discuss the scale and impact of the fall in demand and spend, and the steps the industry can take to mitigate against loss, ongoing risks and strategies to rebuild markets.

    Bart Tompkins

    Bart Tompkins, Managing Director, Payments Business Unit, Amadeus

    Bart Tompkins
    Bart Tompkins Amadeus Managing Director, Payments Business Unit

    Paul Abbott

    Paul Abbott, CEO, American Express Global Business Travel

    Paul Abbott
    Paul Abbott American Express Global Business Travel CEO

    Patrick W. Diemer

    Patrick W. Diemer, Senior Advisor, Arthur D. Little

    Patrick W. Diemer
    Patrick W. Diemer Arthur D. Little Senior Advisor

    Patrick is Senior Advisor at Arthur Dr. Little managing consulting firm. He also active as business angel, board member and investor in travel & payment start-ups. Patrick was CEO at Lufthansa AirPlus where he headed their Global expansion strategy and developed AirPlus into one of the leading commercial card issuers. Earlier he led Visa Germany, and was SVP consumer marketing at Commerzbank. In his career he worked in the USA, UK and Germany, several times in start/scale-ups. He holds a Master of Economics degree of Hamburg University. 2017 Patrick was named one of the ‘25 most influential’ by Business Travel News. Currently Patrick volunteers for VDR, the German Business Travel Association. He leads their task force ‘restart business travel’.

    Alison Rogan

    Alison Rogan, Director, Head of Travel and Expense, Barclays

    Alison Rogan
    Alison Rogan Barclays Director, Head of Travel and Expense

  • 10:30am EST
    3:30pm BST
    Virtual networking break

    • Group and one-on-one meetings opportunity
    • Visit the exhibition hall
    • View new industry solutions and product demos

  • 11:00am EST
    4:00pm BST
    Beyond card rails: an holistic approach to treasury and transaction services

    The end of plastic is nigh, so some say. Virtual cards, mobile money, digital wallets, payment apps, are becoming ubiquitous in the consumer space and are rapidly crossing into the B2B markets too. And as payments are digitised, integrated payment flows, straight through processing and end-to-end transactions are increasingly embedded in business infrastructure. As companies adopt APIs that enable payments and accounting software to share data via ERP systems, so DPOs, DSOs and working capital become more visible, optimising cash conversion and making the lives of procurement and cash management professionals easier. So are commercial card products increasingly traversing into treasury and transaction services? In this session TTS and commercial card leaders discuss silos, synergies, the fusion of product disciplines, and the future for card rails in the world of integrated payables.

    Paul Krumholz

    Paul Krumholz, North America Head of B2B Commercial Card Products, HSBC

    Paul Krumholz
    Paul Krumholz HSBC North America Head of B2B Commercial Card Products

    Paul Krumholz is the HSBC North America Head of B2B Commercial Card Products. Prior to joining HSBC in 2019, Paul held similar roles for Citi starting in 2012. As well as a background in B2B products such as Purchasing Card and Virtual Card, he has expertise in supplier enablement/supplier enrollment for B2B Card programs. Prior to Citi, Paul had a career as an officer in the United States Navy.

    Steve Murphy

    Steve Murphy, Director, Commercial & Enterprise Payments Advisory Group, Mercator Advisory Group

    Steve Murphy
    Steve Murphy Mercator Advisory Group Director, Commercial & Enterprise Payments Advisory Group

    Steve is the Director of Mercator Advisory Group's Commercial and Enterprise Payments Advisory Service. He has over 12 years of experience in banking and payments research and is an expert on commercial payments, including cards and integrated payables, advising banks and fintech companies on strategy across product, marketing and IT. Before joining Mercator, Steve spent 6 years with CEB TowerGroup as a Research Director in the commercial banking practice. Steve’s specialty areas include transaction banking, payments/payables, receivables, trade services and lifecycle management across business segments and channels. Before joining CEB, Steve spent more than 20 years with Citibank in a variety of senior positions covering consumer, internet, and corporate banking. Roles in the consumer cards group spanned credit operations, fraud policy, marketing, and product development. He was a pioneering member of e-Citi. Upon joining the Citi Transaction Services division, he oversaw the commercial cards European business expansion. Later, in Hong Kong, as part of the regional transaction banking team, he built Citibank's Asia-Pacific commercial cards startup business covering Asia Pacific. Steve then became the North America market manager for Citi commercial cards. Steve received an M.B.A. from St. John's University and a B.S. from CUNY's John Jay College.

    Marc Pettican

    Marc Pettican, President, Commercial Payments, Barclays

    Marc Pettican
    Marc Pettican Barclays President, Commercial Payments

  • 11:45am EST
    4:45pm BST
    AP/AR automation and the drive to digital transformation

    Dramatic shifts in working patterns and practices due to pandemic disruption has highlighted the urgent need for remote teams to collaborate on AP systems across organisations. Companies that are connected and logged on to payment systems that are linked to suppliers, and e-document and e-signature enabled are executing business fast and efficiently and gaining competitive advantage. Critically shortening DPO and cash conversion cycles is paramount in tight credit markets. But how do you project manage systems migration and manage supplier enablement during a global crisis? In this webinar we discuss challenges and solutions to help companies activate AP efficiencies.

    Bill Wardwell

    Bill Wardwell, Senior Vice President Strategy, Product and Business Operations, Bottomline Technologies

    Bill Wardwell
    Bill Wardwell Bottomline Technologies Senior Vice President Strategy, Product and Business Operations

    Bill Wardwell is responsible for leading the product and business development strategies for the Paymode-X Business Solutions team at Bottomline Technologies. He also has responsibility for creating strategic relationships with industry partners. Bill has more than 15 years experience in the technology and banking industry with a focus on business payments and working capital solutions.

    Linda Weston

    Linda Weston, Head of Product and Client Services, Commercial Payments, Barclaycard

    Linda Weston
    Linda Weston Barclaycard Head of Product and Client Services, Commercial Payments

    Linda Weston, Product & Client Services Director for Barclaycard Corporate Issuing business, has over 20 years’ experience in the Commercial Payments industry. In her current role she is accountable for leading the product team to deliver innovative, best in class commercial payment products and digital solutions as well as the teams who are responsible for dedicated client technical consultancy. Since joining Barclaycard in 2014 Linda has spearheaded a cultural change in product management approach, lead a transformational migration programme and driven key enhancements to client consultancy and support. Prior to joining Barclaycard Linda worked at J.P. Morgan where she was instrumental in establishing a Commercial Payments issuing business across EMEA from scratch. Her early career was with RBS where Linda held a variety of Operational and Product roles.

    Seth Blacher

    Seth Blacher, Senior Vice President, Product Head, Global Payables, US Bank

    Seth Blacher
    Seth Blacher US Bank Senior Vice President, Product Head, Global Payables

    Steve Murphy

    Steve Murphy, Director, Commercial & Enterprise Payments Advisory Group, Mercator Advisory Group

    Steve Murphy
    Steve Murphy Mercator Advisory Group Director, Commercial & Enterprise Payments Advisory Group

    Steve is the Director of Mercator Advisory Group's Commercial and Enterprise Payments Advisory Service. He has over 12 years of experience in banking and payments research and is an expert on commercial payments, including cards and integrated payables, advising banks and fintech companies on strategy across product, marketing and IT. Before joining Mercator, Steve spent 6 years with CEB TowerGroup as a Research Director in the commercial banking practice. Steve’s specialty areas include transaction banking, payments/payables, receivables, trade services and lifecycle management across business segments and channels. Before joining CEB, Steve spent more than 20 years with Citibank in a variety of senior positions covering consumer, internet, and corporate banking. Roles in the consumer cards group spanned credit operations, fraud policy, marketing, and product development. He was a pioneering member of e-Citi. Upon joining the Citi Transaction Services division, he oversaw the commercial cards European business expansion. Later, in Hong Kong, as part of the regional transaction banking team, he built Citibank's Asia-Pacific commercial cards startup business covering Asia Pacific. Steve then became the North America market manager for Citi commercial cards. Steve received an M.B.A. from St. John's University and a B.S. from CUNY's John Jay College.

  • 12:30pm EST
    5:30pm BST
    Corporate perspectives

    In a world where businesses of all sizes rely on the global payments infrastructure, firms large and small are assessing and repairing the damage to business caused by the coronavirus crisis. The need for working capital and credit will be acute for firms hardest hit. In this session we hear corporate perspectives on their development of corporate payment solutions and operations as they rebuild their businesses and order books after Covid-19. How can the payments industry support the needs of both small and large businesses through their recovery and what are their respective priorities now?

    Patrick Kunz

    Patrick Kunz, MD, Pecunia Treasury & Finance

    Patrick Kunz
    Patrick Kunz Pecunia Treasury & Finance MD

    Stephan Wilckens

    Stephan Wilckens, Head of Global Procurement Productivity & Performance, Global Procurement, F. Hoffmann-La Roche

    Stephan Wilckens
    Stephan Wilckens F. Hoffmann-La Roche Head of Global Procurement Productivity & Performance, Global Procurement

    Stephan joined Roche in 2000 within the Direct Materials procurement area and spent 19 out of his 20 years of service for Roche within Direct Materials with growing responsibilities. In 2019, Stephan left the Direct Materials procurement space as Head of Direct Materials Procurement for the Pharma Division at Roche and took over the role as Head Productivity, Portfolio and Performance within Global Procurement and reports into Marielle Beyer (Head Roche Global Procurement). Beside this, Stephan is sponsoring the Accounts Payable (AP) related efforts within Global Procurement in close collaboration with Roche Group Treasury.

    Martin Schlageter

    Martin Schlageter, Head of Treasury Operations, F. Hoffmann-La Roche

    Martin Schlageter
    Martin Schlageter F. Hoffmann-La Roche Head of Treasury Operations

    Martin joined the German entity of the Roche Group as Head of Treasury in 1993. In 1998 he became European Head of Cash & Credit Management in Switzerland for the Vitamins Division where he built up a Shared Service Center in this area. After the divestment of the Vitamins Division in 2004 he joined Roche’s Group Treasury as Head of Treasury Operations where he implemented the InHouse bank. Before joining Roche he worked several years in foreign exchange trading in Frankfurt, Singapore and Paris. M. Schlageter holds a degree of the University of Applied Sciences, Rendsburg (Germany).

    David Harrison

    David Harrison, Founder & Director, Paysavi

    David Harrison
    David Harrison Paysavi Founder & Director

    David has over 20 years’ experience in the payments industry and was previously with a major UK Commercial Card Issuer before being asked to join Visa Europe. He held a series of leadership positions at Visa, including Head of Commercial Card Products for Large & Mid Markets, Head of Government Services, Head of European Market Development and Regulatory Workstream leader. Based in London, David established PaySavi in 2018 to deliver insights, project management, business development and research support to a range of Issuer, Acquirer, Scheme and FinTech clients in EMEA and the USA. David also works with regulators and business associations, with a focus on tackling late payments and increasing access to working capital. Based on increased demands for support on regulation, David established SaviCom to provide advisory and implementation services on PSD2, GDPR and IFR.

  • 1:15pm EST
    6:15pm BST
    Digitize & prosper

    For businesses that have digital payment solutions in place, the Covid-19 crisis has been less disruptive, where systems can quickly adapt and respond to remote operations, compared to solutions that require manual interventions. In the era of virtual accounts and contactless payments, the handling of paper and cash in the world of business payments is surprisingly prevalent, where over 50 percent of AP systems in the US issue checks. Yet the crisis is dispelling inertia and providing an imperative for companies to rapidly adopt digital payment solutions in the form of virtual cards and accounts to equip staff to procure essential services and maintain supplier accounts. This is an acceleration of a trend that has been in motion across the industry for some time. In this session, we discuss how businesses can adopt and project manage the implantation of digital solutions through the crisis to emerge stronger.

    Nicole Tackett

    Nicole Tackett, Head of Product and Strategy Corporate Payment Systems, US Bank

    Nicole Tackett
    Nicole Tackett US Bank Head of Product and Strategy Corporate Payment Systems

    As the Head of Emerging Markets and Strategy, Nicole conducts the strategic assessment of markets, products, and initiatives through acquisitions, partnerships, and existing assets in order to meet the business’ profit and growth goals. In addition, Nicole leads the Virtual Pay business unit as well as leads a team focused on Customer Advocacy. Prior to joining U.S. Bank, Nicole managed Global Product and Marketing at WEX Inc. leading the globalization of its commercial card product, building international brand awareness, creating lead generation strategies to sustain growth, and developing retention strategies for existing customers. Nicole also worked at First Annapolis Consulting assisting with the management of client engagements which include strategy development for major card associations, merchant services providers, and banks; support on payments-oriented M&A transactions; and analysis on payments trends for industry-leading companies in Europe, India, Mexico, Canada, and the U.S. Nicole earned a BBA from the University of Georgia, magna cum laude, and a MBA from the University of Maryland.

    Cindy O’Neill

    Cindy O’Neill, President & GM, Biller Solutions, BillGO

    Cindy O’Neill
    Cindy O’Neill BillGO President & GM, Biller Solutions

    Greg Toussaint

    Greg Toussaint, Director, Edgar Dunn & Company

    Greg Toussaint
    Greg Toussaint Edgar Dunn & Company Director

    Greg Toussaint is a Director at Edgar, Dunn & Company (EDC) based in the Paris office. He has more than 15 years of consulting payments experience with EDC in business strategy for financial services clients in Asia, Europe, Middle-East and the Americas markets. Greg has worked in EDC London's, Sydney's and Paris' offices and developed global perspectives on payments. He has gained extensive knowledge in both retail and B2B payments, including card products, instant payments and alternative forms of payments while working for a diversity of actors in the payments space (e.g. central banks, issuing and acquiring banks, payment schemes, merchants and payment providers). In particular, Greg has developed strong expertise in B2B payments with both demand-side clients (e.g. in the travel such as Air France, AccorHotels and IATA or other actors such Lyreco) and supply-side clients (e.g. schemes such as Mastercard, UATP, Visa and issuers such as BNP Paribas). Greg is a regular conference speaker and chairman at events focused on payments business and cards such as the MRC, Trustech or Commercial Payments International. Greg holds a Masters in Applied Mathematics and Computer Sciences from both Grenoble Institute of Technology in France and Barcelona Tech (UPC) in Spain.

  • 2:00pm EST
    7:00pm BST
    Fintech survival and partnerships

    In the fragile world of venture capital backed fintech solutions in the commercial B2B payments space, the Covid-19 crisis would appear to be an existential threat. Yet for many fintechs, the crisis presents great opportunity. In a risk off environment, as banks squeeze credit lines to small businesses, alternative lenders and credit providers have potential to provide much needed liquidity. Yet not all fintechs are created equal: from the private equity backed disruptors eyeing the IPO, to the garage start-ups aiming for a bank buyer, each potential partnership is labeled ‘with caution’. The decision to partner with a fintech requires a playbook that maps the relationship lifecycle, from the RFP, to due diligence processes, to clear strategies for on-boarding and exiting the partnership. In this session we hear how payment solution providers seek to de-risk fintech relationships and how fintechs approach their bank partnerships, in the new normal.

    Luis Valdich

    Luis Valdich, Managing Director & Venture Investing Lead, Citi Ventures

    Luis Valdich
    Luis Valdich Citi Ventures Managing Director & Venture Investing Lead

    Combining VC best practices with value-added strategic engagement that leverages Citi’s franchise, Luis is responsible for Citi Ventures’ New York office and UK investing team and for coverage of Citi’s Institutional Clients Group (ICG). He invests primarily in FinTech and Data across North America and Europe. His portfolio includes HighRadius, PPRO, Soldo, SmartAsset, Octane Lending, Reonomy, HoneyBook, Proxymity, Even Financial, Socure, Fidel, and Clarity Money (acquired by Goldman). Before joining Citi Ventures, Luis founded and ran JPMorgan Chase's Strategic Investments group for nearly 8 years and invested in ~30 companies. Notable portfolio companies included 6 that went public (Square, Markit-now IHS Markit, Tradeweb, BATS/DirectEdge-now part of CBOE, Air Lease Corp, Solid), 5 that were acquired (including LME, LevelUp, Source ETF, Chi-X Global, clearXchange-now Zelle), as well as unicorns Symphony Communications and Avant. Previously Luis was a consultant at McKinsey and venture capital principal at Softbank. Luis received his MBA from Harvard University and BA from Franklin & Marshall College. Luis lives in Ridgewood, NJ, with his wife and kids and loves fostering diversity, skiing and tennis, reading and the performing arts, travelling, and bubbles.

    Steve McLaughlin

    Steve McLaughlin, Founder, CEO and Managing Partner, Financial Technology Partners

    Steve McLaughlin
    Steve McLaughlin Financial Technology Partners Founder, CEO and Managing Partner

    Steve McLaughlin is the Founder and CEO of FT Partners and former senior banker at Goldman Sachs covering FinTech and Financial Services for over 20 years. Steve was recently Ranked #1 on Institution Investor’s “Most Influential Dealmakers in FinTech” report and named “Investment Banker of the Year” and ranked #1 FinTech Banker in Silicon Valley by The Information. FT Partners was founded in late 2001 and has won “Investment Banking Firm of the Year” four times since 2004. Steve has personally led and closed hundreds of FinTech M&A, Capital Raise and IPO Advisory transactions.

    Jeremy Nicholds

    Jeremy Nicholds, Non Executive Chairman, EedenBull

    Jeremy Nicholds
    Jeremy Nicholds EedenBull Non Executive Chairman

    Jeremy is Non Executive Chairman of EedenBull, the Norwegian fintech working with banks to introduce innovative technology enabled customer centric banking solutions. He is also Chief Executive Officer of Judopay, a leading mobile first payment specialist enabling seamless and secure mCommerce, appCommerce and everyday eCommerce. Jeremy was previously an advisor in the fintech space, NED at Vipera Plc the solutions provider now part of the Italian open banking business- Fabrick, and Deputy Chairman for SafeCharge International – now owned by Canadian group Nuvei. Jeremy was previously Executive Director, Mobile at Visa, where he drove mass market adoption of NFC mobile payments across multiple markets, and led the European launch of Apple Pay. Prior to running mobile, Jeremy led Visa’s commercial and business development activities across Europe. Prior to Visa he was SVP, Sales & Marketing at Mastercard responsible for all product marketing, retailer acceptance, and brand communications activity across their European footprint. Before joining Mastercard - Jeremy headed up Natwest’s consumer card business, and prior to starting his career in cards he was responsible for overseeing advertising, PR, and sponsorship for the bank. Jeremy’s early career was in online information products for Reuters, and marketing financial products at Prudential. He is on the Advisory Board of the Emerging Payments Association.

    Jonathan Vaux

    Jonathan Vaux, General Manager EU, i2c

    Jonathan Vaux
    Jonathan Vaux i2c General Manager EU

  • 2:45pm EST
    7:45pm BST
    End of Tuesday sessions

Overview

Regulation, regions & recovery

From open banking to faster real time payments and digital currencies, regulators around the globe are keeping up the pace, closing the gaps, and bridging borders. Regions are developing payments infrastructure at differing speeds, whilst the economic recovery will be uneven. In this morning's sessions we hear from regulators, analysts, economists and leading payment professionals on the next generation of commercial payments and how the industry will shape around the opportunities. Please note all times are in EST and BST.

  • 8:45am EST
    1:45pm BST
    Welcome
    Paul Nicholson

    Paul Nicholson, Head of Content, CPI

    Paul Nicholson
    Paul Nicholson CPI Head of Content

  • 9:00am EST
    2:00pm BST
    Industry stocktake & predictions for 2021

    No one could have predicted the pandemic, or prepared for it. In a rapidly changing and ever evolving payments marketplace, currently disrupted by the Covid-19 crisis, the scope for consolidation in weaker market sectors and expansion and acquisitions in growth verticals is real as the market recalibrates beyond the pandemic. Yet the future is anything but certain. So how can the industry prepare for the future and predict both risk and opportunity? Does it help to examine past predictions as to what was right and was wrong? Is there an evidence based approach that can help with modelling future outcomes? What is the data telling us? How do we best analyse the key trends in the markets and society to understand better how our business will play out in the year ahead? Is it possible to predict how the market will look beyond 2021?

    Erin McCune

    Erin McCune, Partner, Glenbrook Partners

    Erin McCune
    Erin McCune Glenbrook Partners Partner

    Frank Martien

    Frank Martien, MD, Accenture

    Frank Martien
    Frank Martien Accenture MD

    Frank Martien joined legacy First Annapolis in 1996, now a part of Accenture, and is an expert in B2B payments strategy where he focuses on network-rail settled B2B payments (e.g., virtual cards, corporate cards, p-cards, business credit cards, and fleet cards. His engagement experience includes a wide spectrum of strategy, primary and secondary market research, financial analysis, vendor selection and M&A-related client assignments. Frank’s clients include banks, payment networks, private equity firms, and multinationals. Through client assignments, speeches at major industry events and client conferences, articles and quotes in payments-related publications, and as an advisory board member of Commercial Payments International, Frank is a recognized industry expert. Frank received his MBA from the Darden School at the University of Virginia. He received his undergraduate degree from Washington & Lee University.

    Paul Nicholson

    Paul Nicholson, Head of Content, CPI

    Paul Nicholson
    Paul Nicholson CPI Head of Content

  • 9:45am EST
    2:45pm BST
    B2B payment flows: growth opportunities

    Upticks in the ecommerce, technology and healthcare sectors signal that there are growth opportunities to mitigate against the current decline in travel spend. The extent to which card issuers and merchant acquirers can pivot to more robust sectors of the market and adapt their products to the needs of resilient markets will define the growth of the industry into the recovery. In this session we track the trends for new growth in B2B segments and look at likely winners when the recovery comes.

    Eric Spencer

    Eric Spencer, Director, Global Product Management, Citi

    Eric Spencer
    Eric Spencer Citi Director, Global Product Management

    Brian Tomkins

    Brian Tomkins, Global Head of Commercial Cards, HSBC

    Brian Tomkins
    Brian Tomkins HSBC Global Head of Commercial Cards

    Brian Tomkins is European Head of Corporate Cards for HSBC’s Global Payment and Cash Management Group. He leads the European strategy, development and commercialisation for the full suite of Corporate Card Products and solutions. Prior to joining HSBC, Brian was Vice President of Commercial Cards for Citibank’s Treasury and Trade Solutions business, where he was responsible for the Product Strategy & Development of Business to Business Commercial Card Payment Solutions. He started his career with Diners Club International and subsequently spent 15 years with Citibank. During his tenure at Citibank, he held numerous management positions in the Consumer and Commercial Card divisions, including Operations, Customer Service, Project and Product Management and spent several years working internationally.

    Fred Baup

    Fred Baup, Head of EMEA, AirPlus International

    Fred Baup
    Fred Baup AirPlus International Head of EMEA

    Greg Toussaint

    Greg Toussaint, Director, Edgar Dunn & Company

    Greg Toussaint
    Greg Toussaint Edgar Dunn & Company Director

    Greg Toussaint is a Director at Edgar, Dunn & Company (EDC) based in the Paris office. He has more than 15 years of consulting payments experience with EDC in business strategy for financial services clients in Asia, Europe, Middle-East and the Americas markets. Greg has worked in EDC London's, Sydney's and Paris' offices and developed global perspectives on payments. He has gained extensive knowledge in both retail and B2B payments, including card products, instant payments and alternative forms of payments while working for a diversity of actors in the payments space (e.g. central banks, issuing and acquiring banks, payment schemes, merchants and payment providers). In particular, Greg has developed strong expertise in B2B payments with both demand-side clients (e.g. in the travel such as Air France, AccorHotels and IATA or other actors such Lyreco) and supply-side clients (e.g. schemes such as Mastercard, UATP, Visa and issuers such as BNP Paribas). Greg is a regular conference speaker and chairman at events focused on payments business and cards such as the MRC, Trustech or Commercial Payments International. Greg holds a Masters in Applied Mathematics and Computer Sciences from both Grenoble Institute of Technology in France and Barcelona Tech (UPC) in Spain.

  • 10:30am EST
    3:30pm BST
    Virtual networking break

    • Group and one-on-one meetings opportunity
    • Visit the exhibition hall
    • View new industry solutions and product demos

  • 11:00am EST
    4:00pm BST
    Global initiatives & innovation for faster & cross-border payments

    Payments regulation in the US, Europe and Asia is opening up the market to faster real time and cross border transactions at a rapid pace. Initiatives such as the FedNow service in the US, the PSD2 regulation in the SEPA area, and payment services regulation in Singapore, Hong Kong and Australia all signal the move to faster secure payments. Whilst these initiatives enable the rapid flow of smaller transactions, person-to-person payments, and open up the payments market to neo banks and fintechs, the impacts on large B2B market transactions is also significant. The introduction of SWIFT ISO 20022 for enhanced cross border payments also a transitional challenge for processing banks. This session examines the sweep of regulation, its technological and security implications and the priorities now for issuers, banks and corporate clients.

    Javier Santamaría

    Javier Santamaría, Chair, European Payments Council

    Javier Santamaría
    Javier Santamaría European Payments Council Chair

    Javier Santamaría is Chair of both the European Payments Council and the Iberpay Board. He has broad and balanced expertise in the intertwined dimensions of payments — business-related, operational and technical — across different client segments and product lines in both legacy and innovative spheres. He has experience in both cooperative and competitive environments and is further developing this expertise as an independent professional. His professional interests extend to a variety of banking fields and he continues to be actively engaged in academic matters.

    Connie Theien

    Connie Theien, Senior Vice President and Director of Payments Industry Relations, Federal Reserve System

    Connie Theien
    Connie Theien Federal Reserve System Senior Vice President and Director of Payments Industry Relations

    Connie Theien serves as the senior vice president and director of payments industry relations and leads efforts to engage payments stakeholders in advancing strategies for improving the U.S. payment system and in collaborating to encourage implementation and adoption of faster payments in the United States. Theien leads stakeholder engagement by supporting various industry and Federal Reserve work groups and initiatives. She also leads the engagement strategy for the Fed Payments Improvement Community, a group that includes thousands of stakeholders from across the payments ecosystem, to improve the end-to-end speed, efficiency and security of payments in the country. As part of the Federal Reserve’s payments improvement leadership team, she established and managed the Faster and Secure Payments Task Forces, a coalition of 500+ stakeholders that worked from 2015-2018 to lay important groundwork for advancing payments speed and security. In her tenure at the Federal Reserve, Theien established national marketing in 2004 and industry relations in 2013. Prior to coming to the Fed, she led marketing and public relations efforts for nonprofit, retail and academic organizations. Theien holds a B.A. in speech communication from the University of Minnesota and an M.B.A. from the University of Minnesota’s Carlson School of Management.

    John Casanova

    John Casanova, Partner, Sidley Austin

    John Casanova
    John Casanova Sidley Austin Partner

  • 11:45am EST
    4:45pm BST
    LAC: cross border flows and local markets

    Cross border flows and big ticket B2B transactions between North America, Latin America and Caribbean, as well as intra-regional are a vital part of the payments ecosystem for the Americas. Whilst the region has been impacted by the pandemic, with lockdowns disrupting business activity, the region as a whole is projected to recover to 3.7 percent growth in 2021, according to the IMF. The development and growth of national markets in the region, such as Brazil and Argentina, provide strong opportunities for issuers and acquirers in the B2B payments ecosystem, with innovation and market adoption of virtual payments in diverse verticals such as agriculture and government sectors. In this session, we discuss how partnerships between global and local banks, new fintech solutions and the drive to digital, will continue to deliver payments innovation across the region.

    Daniel Acosta

    Daniel Acosta, VP Commercial Products LAC, Mastercard

    Daniel Acosta
    Daniel Acosta Mastercard VP Commercial Products LAC

    Sergio Ortega

    Sergio Ortega, Director, Global Commercial Cards Product Owner, BBVA

    Sergio Ortega
    Sergio Ortega BBVA Director, Global Commercial Cards Product Owner

    Sergio Ortega is responsible for BBVA’s global commercial cards solution development enabling local, regional and global enterprises to homogeneously manage the expenses made with commercial cards in BBVA footprint (Europe, LAC & USA). Sergio has 15 years experience in Payments Systems, first in BBVA Spain (consumer issuing, acquiring and innovation) and since 2012 in global positions focused on commercial cards. He is leading BBVA’s global commercial cards solution business line development from scratch following design thinking & agile methodologies, coordinating cross-functional local, global, business & IT teams. Sergio has a Master Degree in Computer Science from Deusto University (Spain) and Aalborg University (Denmark). He also has an Executive MBA from Esade Business School (Spain).

    Steve Murphy

    Steve Murphy, Director, Commercial & Enterprise Payments Advisory Group, Mercator Advisory Group

    Steve Murphy
    Steve Murphy Mercator Advisory Group Director, Commercial & Enterprise Payments Advisory Group

    Steve is the Director of Mercator Advisory Group's Commercial and Enterprise Payments Advisory Service. He has over 12 years of experience in banking and payments research and is an expert on commercial payments, including cards and integrated payables, advising banks and fintech companies on strategy across product, marketing and IT. Before joining Mercator, Steve spent 6 years with CEB TowerGroup as a Research Director in the commercial banking practice. Steve’s specialty areas include transaction banking, payments/payables, receivables, trade services and lifecycle management across business segments and channels. Before joining CEB, Steve spent more than 20 years with Citibank in a variety of senior positions covering consumer, internet, and corporate banking. Roles in the consumer cards group spanned credit operations, fraud policy, marketing, and product development. He was a pioneering member of e-Citi. Upon joining the Citi Transaction Services division, he oversaw the commercial cards European business expansion. Later, in Hong Kong, as part of the regional transaction banking team, he built Citibank's Asia-Pacific commercial cards startup business covering Asia Pacific. Steve then became the North America market manager for Citi commercial cards. Steve received an M.B.A. from St. John's University and a B.S. from CUNY's John Jay College.

  • 12:30pm EST
    5:30pm BST
    Europe: regulation, recession, recovery

    Europe is experiencing its deepest contraction since WW2 with projected decline across the region at -7.5 percent, according to the IMF. Whilst the impacts of the recession are being felt across the B2B sector, the ECB and EU have launched rescue packages in excess of 1.5 trillion euros to support economies. The payments landscape continues to be driven by EU regulation, with the raising of SEPA instant (SCT Inst) B2B maximums, and request to pay (SRTP), confirmation of payee (CoP), initiatives in consultation. In the payments market, a group of 16 banks have launched a European Payments Initiative, with the aim of creating a unified pan-European payment solution leveraging instant payments at a time when SWIFT has pushed back ISO 20022 implementation to the end 2022. In this session we explore how B2B issuers and acquirers can navigate regulation, recession and recovery.

    Eric Tak

    Eric Tak, Global Head Payments Centre, ING

    Eric Tak
    Eric Tak ING Global Head Payments Centre

    Eric Tak is Global Head of ING’s Payments Centre, responsible for defining the bank-wide Payments Strategy and execution of the bank-wide roadmap for all segments across the ING network. Eric joined ING as Global Head of Cards in 2011 following his experience as Director of Cards Products and iDEAL with Dutch payments scheme management company Currence from 2005 onwards. Prior to that he has worked for ten years at PricewaterhouseCoopers/PwC Consulting as Associate Director, Financial Services Sector and after the acquisition by IBM as Associate Partner. Eric started his career from 1991-1996 with ABN AMRO as Relationship Banker Corporate & Global Clients and Cash Management Consultant. Eric studied Business Economics (Vrije Universiteit Amsterdam) and Business Administration (Nyenrode University).

    David Voss

    David Voss, Head of Commercial Card, MEA, Bank of America Merrill Lynch

    David Voss
    David Voss Bank of America Merrill Lynch Head of Commercial Card, MEA

    David Voss is head of Commercial Cards, MEA at Bank of America Merrill Lynch. He is responsible for product management, new business growth, sales support and account management for the MEA commercial cards platform. Voss also works with all regions to develop the company’s card capabilities globally. Voss joined Bank of America Merrill Lynch in May, 2017 and has more than 18 years of experience in the cards industry. He has held a variety of senior sales, product and account management roles across Europe, including with G.E, Lufthansa AirPlus and most recently in consumer cards. He is a certified Six Sigma Master Black Belt process practitioner. Voss is based in London and speaks fluent French and German.

    David Harrison

    David Harrison, Founder & Director, Paysavi

    David Harrison
    David Harrison Paysavi Founder & Director

    David has over 20 years’ experience in the payments industry and was previously with a major UK Commercial Card Issuer before being asked to join Visa Europe. He held a series of leadership positions at Visa, including Head of Commercial Card Products for Large & Mid Markets, Head of Government Services, Head of European Market Development and Regulatory Workstream leader. Based in London, David established PaySavi in 2018 to deliver insights, project management, business development and research support to a range of Issuer, Acquirer, Scheme and FinTech clients in EMEA and the USA. David also works with regulators and business associations, with a focus on tackling late payments and increasing access to working capital. Based on increased demands for support on regulation, David established SaviCom to provide advisory and implementation services on PSD2, GDPR and IFR.

  • 1:15pm EST
    6:15pm BST
    APAC: Innovation in the payments ecosystem

    Asia was the first region to be impacted by the pandemic and look set to recover fastest. Innovation throughout the payments ecosystem has continued throughout the crisis, with initiatives in the development of instant and real time payment solutions, as well as open banking initiatives driven by regulators in the region. The flourishing markets for payment cards, virtual accounts, digital wallets, neo-banks, expense apps, AP systems, electronic and wire transfers protocols, cross border payments and remittance systems make for a kaleidoscope of opportunity. In this session we map how the payments ecosystem will innovate in regional markets in the year ahead and the opportunities as we progress into the recovery.

    Mostafa Sabet

    Mostafa Sabet, Vice President, Product Development, Mastercard

    Mostafa Sabet
    Mostafa Sabet Mastercard Vice President, Product Development

    Mostafa “Mo” Sabet is the Vice President of Commercial Products for Asia-Pacific. Mo oversees all Commercial Products in the region focusing on Large Market, SME and B2B solutions. He is also responsible for relationships with traditional and non-traditional players in the commercial payments ecosystem. Prior to this role, Mo worked on Mastercard’s New Payments Platform where he led the Consumer Applications platform team developing real-time payment (RTP) use cases. Mo joined Mastercard in 2011 as part of Mastercard Labs in the Innovation Management team and then moved onto Product Commercialization in digital products. Prior to Mastercard, Mo was a Mergers & Acquisitions Specialist for IBM. Mo holds a BSc from MIT and an MBA from the University of Notre Dame. He lives with his wife and two sons in Singapore.

    Dilip Asbe

    Dilip Asbe, MD & CEO, National Payments Corporation of India

    Dilip Asbe
    Dilip Asbe National Payments Corporation of India MD & CEO

    Mr. Dilip Asbe is the MD & CEO of National Payments Corporation of India (NPCI). Prior to this, he was the Chief Operating Officer (COO) of NPCI. He has played a pivotal role in designing, building, operationalisation and management of large scale innovative payments processing platforms like Immediate Payment Service (IMPS), Aadhaar enabled Payment System (AePS), India’s home grown card network RuPay and much acclaimed Unified Payments Interface (UPI). A formidable leader to the core, he has ensured the delivery of processing over 4 billion transactions a month with good mentoring of teams. He was awarded the ‘Changemaker of the Year’ award for the revolutionary product UPI which he spearheaded, by one of the leading business dailies. He was also awarded the ET award 2018 for ‘Policy Change Agent of the Year’ award for UPI. In September 2019, he was awarded the Financial Express Award in Fintech category from the Hon’ble FM, Ms. Nirmala Sitharaman. In February 2020 another feather was added by CNBC TV18 at the India Business Leader of the Year Award for UPI product terming it as ‘The Disruptor’. He holds a Master of Science (MS) Degree in Global Management (Executive Programme) from the London School of Economics and Political Science (LSE), UK and Engineering in Electronics from Mumbai University.

    Richard Hartung

    Richard Hartung, Director, Transcarta

    Richard Hartung
    Richard Hartung Transcarta Director

    Jukka Rinta

    Jukka Rinta, Head of Product, Commercial Cards, National Australia Bank

    Jukka Rinta
    Jukka Rinta National Australia Bank Head of Product, Commercial Cards

  • 2:00pm EST
    7:00pm BST
    Tech Titans: new & next

    The digitisation of money is high on the agendas of governments, central banks and regulators, as big technology companies cast a great shadow over the traditional payments industry. Whilst regulators are challenging Facebook’s Libra, the tide of payment tech washing through the market is unstoppable. In this session we look at the new initiatives, products and trends that are emerging from tech giants such as Facebook, Amazon, Apple, Alphabet, Alibaba, that will transform tomorrow’s B2B payments world. How will AI and cryptocurrencies continue to develop for payments and what risks, threats and opportunities will emerge? What is new and next?

    Simon Taylor

    Simon Taylor, Co-Founder and Blockchain Practice Lead, 11:FS

    Simon Taylor
    Simon Taylor 11:FS Co-Founder and Blockchain Practice Lead

    Simon is co-Founder and Blockchain Practice Lead at 11:FS, he is one of the most recognised thought leaders on Blockchain and DLT. Previously at Barclays, he established the bank as one of the leaders in blockchain thought and action, Simon also serves as an advisor to central banks and governments, in addition to consulting the top 20 banks on blockchain. He's helped a variety of startups flourish through the Barclays Accelerator. He also co-hosts Fintech Insider, #1 business podcast on iTunes, listened to in over 152 countries and Blockchain Insider a brand new podcast launched in July.

    Paul Nicholson

    Paul Nicholson, Head of Content, CPI

    Paul Nicholson
    Paul Nicholson CPI Head of Content

  • 2:45pm EST
    7:45pm BST
    End of Wednesday sessions

    Thank you for attending CPI’s Global Summit.