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Agenda

The global business payments ecosystem is evolving at a rapid pace, with adoption of digital payments driven by technological advances, fuelled by remote working and e-commerce, as well as regulatory drivers for innovation in banking and financial technology. The CPI global agenda will focus on the development of B2B payment ecosystems around the world, with a focus on commercial cards at the core. Sessions will feature both global and regional perspectives, including Asia, EMEA and the Americas, to achieve a global view of innovation and advances in companies, financial institutions and fintechs, shaping the payments world of tomorrow.

9:00am -9:45am ET

Outlook for growth in payments markets in the 'post'-pandemic era

As the world moves gradually into recovery from the pandemic, this opening panel will analyze the lasting impacts on the global payments market and the major economic forces and trends that are driving growth and innovation in the new environment. Focussing on the key macro and fiscal trends that are influencing interest rates, as well as inflationary pressures in the market, the panel will assess the risks that could derail the recovery, and where and when we might see the anticipated return to pre-pandemic levels of business.

  • James Anderson

    Executive Vice President, Commercial & B2B Solutions, Mastercard

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  • Gonca Latif-Schmitt

    Global Commercial Card Business Head, Citi

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  • Ben Ellis

    Head of Strategy, Visa Business Solutions, Visa

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  • Dean M. Leavitt

    CEO, Boost Payment Solutions

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  • Nicole Tackett

    Head of Product and Strategy, Diversity Equity & Inclusion Champion - US Bank

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Moderator
  • Gregoire Toussaint

    Director, Edgar, Dunn & Company

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10:00am -10:45am ET

Accelerating digital B2B payments in supplier marketplaces

The rapid adoption of digital payment technologies through the pandemic period has been widely seen as companies move from checks, to new payment processes, propelled by the rise in B2B e-commerce and online marketplaces. Digital payments are also a strategic driver of cash management, optimizing DPOs and DSOs to enable enhanced working capital flows in supply chains. In this session we examine the development of digital solutions and innovation in B2B strategies in marketplaces, including ‘BNPL’ solutions for suppliers.

  • Mary Mazzochi

    Head of Global Commercial Card Payments, Treasury Management, Wells Fargo

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  • David Trecker

    SVP, B2B Payments, Mastercard

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  • Andrew Jamison

    CEO & Co-Founder, Extend

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Moderator
  • Frank Martien

    Managing Partner, Windward Strategy, Inc.

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11:00am -11:45am ET

B2B Innovation in bank payment products, including commercial cards

As the payments industry constantly evolves and innovates, payment product teams in banks are continually monitoring innovation in B2B markets and tracking new developments in payment services in markets. Regulatory drivers too, such as ‘request-to-pay’, the real time roll out of faster payments, and the implementation and SWIFT ISO20022, all play into the development of new payment products. In this sea of innovation, the commercial card also is evolving into digitized formats for clients. In this session our panel discuss the key drivers for innovation in banks product teams, in the B2B payments and cards markets.

  • Gloria Colgan

    SVP and Global Product Head, Visa

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  • Oscar J. Mangini

    Global Product Management Head, TTS – Global Commercial Cards, Citi

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  • Brian Tomkins

    Managing Director, Global Head of Commercial Cards, Global Liquidity & Cash Management, HSBC

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Moderator
  • Zachary Aron

    US Banking & Capital Markets Payments Leader, Deloitte Consulting

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12:00pm -12:45pm ET

The rise of virtual cards and their applications in corporate payments

The exponential rise in the virtual card market, accelerated by the pandemic, is set to grow still further with some analysts predicting a market size of $700bn by 2025. In this session we size the scope and scale and future potential for virtual cards in B2B payments, and we also take a practical look at how clients are embedding VCNs in procurement processes and supply chains for efficiency, and identify innovation in the VCN product as technologies evolve.

  • Victor Scarante

    Head of Global Corporate Services Procurement, Grünenthal Group

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  • Tim Ural

    VP, Head of Large & Mid Market Products & Solutions, Visa

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  • Steve Murphy

    Director, Commercial & Enterprise Payments Advisory Service, Mercator Advisory Group

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  • Paul Krumholz

    Senior Product Manager, NA Commercial Cards, HSBC Technology & Services USA

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  • Joachim Söderling

    Senior Manager, Global Business Development, Discover Global Network

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1:00pm -1:45pm

Community wins

In this engaging session we hear how success is directly related to the depth of your community, and how we must focus on working together with allies, friends, colleagues, neighbors, and even rivals to achieve successful outcomes. We hear examples across sectors on how working together dramatically increases positive outcomes for all. Key session takeaways include team building and how to evaluate outcomes, and the principles of authentic community and how to apply these concepts professionally.

  • Sam Davidson

    CEO, BATCH

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  • Sarah Pew

    Global Head of Visa Business Solutions Events and Advocacy, Visa

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2:00pm -3:00pm ET

Innovation case studies

Innovation is measured in the success of its practical implementation. In this session, we present a series of innovative use cases in B2B payments that have enabled companies to greatly improve their processes and reduce costs.

  • Frank Martien

    Managing Partner, Windward Strategy, Inc.

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  • Patrick Diemer

    Senior Adviser, Arthur D. Little

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  • Spencer Hanlon

    Global Head of Travel Payments & Head of Europe, NIUM

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  • BC Krishna

    Founder & CEO, Centime

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  • Eric Tak

    Global Head, ING Payment Centre

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  • Dante Disparte

    CSO, Circle.com

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3:15pm -4:00pm ET

Solving corporate payment systems challenges: case studies

For many companies the pandemic period gave rise to the opportunity to evaluate corporate payment systems and move to new digital practices. In this session we hear from companies that overcame obstacles to innovation and implementation of business solutions and developed a business case for payment system improvement. Critically we evaluate interoperability with legacy ERP and TMS systems, APIs and out of the box solutions, including card solutions, and the benefits to payment operations.

  • Christopher Johnson

    President, Global Financial Services & Payments, Pitney Bowes

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  • Lewis Jones

    Head of Treasury Operations and Payroll, The AA

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  • Pritesh Shah

    Business & IT Transformation Programme Director, Greenheys Consulting

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Moderator
  • Andrew Jamison

    CEO & Co-Founder, Extend

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4:15pm -5:00pm ET

Moving towards sustainable practices in payments to align with ESG objectives

ESG has become a central pillar of corporate governance as companies seek to ensure that their activities in production and supply chain sourcing and distribution are ethical and sustainable. In this session, we identify best practices in sustainability and their applications in the payments ecosystem, look at the practical steps towards ‘net zero’ and lower carbon footprints that companies in the payments ecosystem face, and consider how to embed ESG practices to meet corporate and investor sustainability requirements.

  • Zachary Aron

    US Banking & Capital Markets Payments Leader, Deloitte Consulting

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  • Adam Jones

    SVP – T&E, Mastercard

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  • Kasia Szymanska

    VP – Corporate & Digital Travel Product, Citi

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5:15pm -6:00pm

Global travel - the product perspective

Not if but when – global travel is already in resurgence with volumes set to soar beyond pre-pandemic levels by 2024. Yet travel too is changing with technology and sustainability issues influencing business travel choices. In this session we explore how networks and issuers are preparing the new generation of products to meet the new and different demands of business travel in 2022 and beyond.

  • Patrick Diemer

    Senior Adviser, Arthur D. Little

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  • Robin Boudsocq

    Director, Commercial Cards Global Travel Product, Treasury and Trade Solutions, Citi

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  • Sergio Ortega Gonzalez

    Head of BBVA Pivot Commercial Cards, BBVA

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6:00pm -6:15pm ET

Summary & close of Day 1

6:00am -6:45am

Asia think tank

Live 6:00am ET, 6:00pm SGT

Regulatory developments in specific jurisdictions

Economic trends post pandemic and impacts on B2B payment markets

Innovation in local fintech markets

Developments in payment ecosystems in major regional economies

Intra regional cross border payment flows and trends

  • Richard Hartung

    Directory, Transcarta

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  • Mostafa Sabet

    Regional Head of Commercial Product, Asia Pacific, Mastercard

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  • Edmund Louis

    CEO, SGeBiz

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  • Philip Lim

    Executive Director, Regional Head, Commercial Solutions, Cards and Payments, Personal Financial Services, UOB

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8:45am -9:00am ET

Welcome to Day 2

9:00am -9:30am ET

Fintech markets: innovation and investment in new payment solutions

Investment in payment companies is daily news and the vast expansion of the fintech market, driven by technological innovation and open banking regulation, has accelerated competition in the B2B payments and cards markets. In this session we identify the new rapid growth fintechs and unicorns poised for direct listings or IPOs and ready to challenge big tech, take the temperature of investor sentiment for elevated funding rounds, examine the activities of tech companies swooping on startups and incubating and launching new payment products, and assess how fintechs disintermediating and reinventing card markets.

  • Matt Harris

    Managing Director, Bain Capital Ventures

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Moderator
  • Gregoire Toussaint

    Director, Edgar, Dunn & Company

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9:40am -10:20am ET

Middle East & Africa think tank

Live 9:40am ET, 5:40pm GST

Regulatory developments in specific jurisdictions

Economic trends post pandemic and impacts on B2B payment markets

Innovation in local fintech markets

Developments in payment ecosystems in major regional economies

Intra regional cross border payment flows and trends

  • James Adams

    Group Head of Treasury, Chalhoub Group

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  • Virginia Reinecke

    VP, Commercial Product Lead, Mastercard

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  • Kailash Nair

    Regional Head of Commercial Cards, Middle East, North Africa and Turkey, Global Liquidity and Cash Management, HSBC

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Moderator
  • Jean Sideris

    Director - Edgar, Dunn & Company

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10:30am -11:00am

Research white paper presentation

Over the past decade, B2B payments and B2B payment processes have slowly but surely become increasingly digital. Covid-19 has acted as a catalyst to further accelerate the digitalization and digital transformation of both accounts receivable and accounts payable. This has resulted in an increasing number of payment-related organizations investing in payments with new use cases and product developments. Edgar, Dunn & Company (EDC) has created a compelling research based on 50+ interviews to assess the current state of the B2B payments industry, analyze the increasing digitalization of B2B payments and the impact of Covid-19, and highlight best practices to be leveraged by payments-related companies.

  • Gregoire Toussaint

    Director, Edgar, Dunn & Company

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11:10am -11:50am ET

T&E Recovery: the rise and resurgence of travel

Travel is beginning to open up after the pandemic shutdown, with domestic business travel now picking up, and the anticipation that international travel business will grow at a slower pace due to covid restrictions, to reach pre-pandemic levels by the end of 2024. In a trillion-dollar market that is at the core of commercial card spend, the recovery of the T&E sector is critical to the growth and success of card issuers. Although this topic is ever-evolving, corporate end-users will offer their “in the trenches” perspective on recovery scenarios and verticals that have risen up whilst T&E has been in recovery. Insights include:

  • • the cascading effect the return to travel has on corporations and the travel industry at large.
  • • the complexities organizations and travellers are facing as the return to travel rises.
  • • the evolution of card program structure: evaluating current processes and adapting for the future.
  • • the industry-specific challenges program managers are facing and share lessons learned.
  • • the alternate payment solutions an organization can explore to boost program spend.
  • Diana Cotham

    Manager, Global Corporate Credit Card Program, Hewlett Packard Enterprise

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  • Ashok Shanmugam

    Manager Travel, APAC & EMEA, Juniper Networks

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  • Nag Muniswamy

    Business Operations Analyst, Juniper Networks

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Moderator
  • Heather O’Neill

    CPCP, MBA, Community Engagement Manager, NAPCP

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12:00pm -12:45pm ET

Cross border payments and future market share

The opportunities for all businesses large and small to transact and make payments across borders in multiple currencies, driven by e-commerce, is manifest, and the rise of services to facilitate cross border payments is rapidly proliferating. In this session we scope out the scale and opportunity in cross border payments, identifying innovation and new solutions in the cross border and FX payments markets, and examine the future market share in payment modalities including wire, check, ACH, SWIFT, card and crypto.

  • Nabil Manji

    SVP Crypto, Worldpay from FIS

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  • Wolfgang Bardorf

    Group Treasurer, Checkout.com

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Moderator
  • Erin McCune

    Director, Glenbrook Partners

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1:00pm -1:45pm ET

Europe think tank

Live 1:45pm ET, 6:45pm GMT

Regulatory developments in specific jurisdictions

Economic trends post pandemic and impacts on B2B payment markets

Innovation in local fintech markets

Developments in payment ecosystems in major regional economies

Intra regional cross border payment flows and trends

  • Eric Tak

    Global Head, ING Payment Centre

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  • David Harrison

    Founder, PaySavi

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  • Brooke DiNatale

    VP, Commercial Product Management, Europe, Mastercard

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  • Monica Monaco

    Founder and Managing Director, Trust EU Affairs

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2:00pm -2:45pm ET

Roll out of real time and faster payments: getting systems ready

Gearing for the faster payments revolution is focussing the minds of payments professionals in companies that are keen to utilize the service and capture the benefits of immediate transactions. In this session we discuss the roll out of the FedNow service as well as bank initiatives and products to enable faster payments for business customers. Our panel will look at the challenges in solutions implementation and adoption, as well as lessons learnt from existing faster payment services around the world, including Canada, the UK and Asia.

  • Erik VanBramer

    SVP National Sales, Federal Reserve Bank

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  • Elena Whisler

    SVP, Sales and Relationship Management, The Clearing House

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  • Srinivas Chintakrinda

    Senior Product Manager, Volante

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  • Andrew C. Haskell

    Director, Product Line Manager, Treasury Services, Immediate Payments Product Management, BNY Mellon

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Moderator
  • Steve Murphy

    Director, Commercial & Enterprise Payments Advisory Service, Mercator Advisory Group

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3:00pm -3:45pm

AP/AR: Invoice management by remote control

The shift in working patterns and practices created by remote working through the pandemic period has given rise to significant challenges in AP/AR processing where the handling of paper invoices has not been possible due to staff being away from offices and desk based systems. The rapid acceleration of digital processes in invoice management and the flourishing of cloud solutions in this space has now enabled banks and their clients to process payments and receivables seamlessly. In this session we look to the challenges for businesses adopting digital technologies and the solutions for digital AP projects.

  • Joel Andersen

    FSI Global Alliance Manager, SAP Concur

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  • Darren Blair

    Head of B2B, Conferma Pay

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Moderator
  • Frank Martien

    Managing Partner, Windward Strategy, Inc.

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4:00pm -4:45pm

Reducing supply-chain inefficiencies through electronic payment solutions

For years, businesses of all sizes have been bogged down by cost-prohibitive inefficiencies baked into legacy payments systems. Although these inefficiencies have evolved over decades, they continue to manifest themselves in the form of high fees, exception processing, chargebacks and other headaches billers must negotiate. None have felt the sting more than smaller businesses that are often left out of mainstream electronic networks and must rely on manual processes. But this is changing. In this session we explore how organizations are now investing in and building sophisticated, efficient supplier networks that enable all businesses to take advantage of electronic payments, which reduces the friction found in legacy networks while improving the effectiveness of the entire supply chain process.

  • Cindy O’Neill

    President & GM, Biller Solutions, BillGO

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  • Michael Reed

    SVP and Division President, Deluxe Payments

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Moderator
  • Hugh Gallagher

    Director, Edgar Dunn & Company

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5:00pm -5:45pm

Cybersecurity: combating fraud and AML in B2B payments

Fraud is a costly drag on the card sector, currently estimated at US$7bn in 2021 exacerbated by the pandemic, and is a top issue of concern with end-users. Technology to combat fraud is ever-evolving, from the algorithms that detect unusual use, to tracking that maps payment patterns. How will the application of technologies in the anti-fraud market develop over the next year and what are the new technologies that will shut down cybercrime and boost user confidence? In this session, we hear from leading minds working with issuers to eliminate fraudulent activity in the B2B payments market.

  • Ron Teicher

    Founder/CEO, EverC

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Moderator
  • Ian Mitchell

    Founder and Chair, The Knoble and Financial Crimes Advisory Board Member, American Bankers Association

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5:45pm -6:00pm ET

Summary & conference concludes