Eldon Ensures Payments Compliance With Semafone and Blackstar Solutions
Eldon has chosen Semafone’s payment card security solution Cardprotect to secure card data belonging to customers who make payments over the phone. Eldon has implemented the solution through reseller Blackstar Solutions on a Gamma hosted platform across three global locations. Semafone’s patented payment method integrates into the desktop application for the insurance sector – Open GI – to secure all data that passes through the software.
The scalable system will deliver the flexibility to double the handling capacity of Eldon’s three contact centres in Southampton, Bristol and South Africa. The contact centres will also be fully compliant with the Payment Card Industry Data Security Standard (PCI DSS), to ensure customers’ payment card data is secured to the highest standard.